Question

No option for google home account link with google SSO

  • 7 January 2020
  • 5 replies
  • 40 views

I've signed up for Deezer Premium and used my google account as a single sign on ( I do not have a separate username\password for Deezer)

I am wanting to link my subscitption to google home however it does not give me the option to log in with my Google account, I can see an option for facebook , which isn't helpful for me.

Can you please tell me if/when this option tologin in with my google account will appear?

 

 

 


5 replies

Userlevel 7
Badge +5

Hi there @James Thomas 

I can see that your Google account is linked to your Deezer account - so I guess you should add your Google details above, and that's why you probably only see Facebook.

I have the same problem. The login form does not accept Google account login credentials - there should be a Google SSO sign-in button the same as there is for Facebook SSO sign-in.

Userlevel 7
Badge +3

Hello @Andrew Azores, thank you for the feedback. Do you still manage to log in with your regular credentials?

Hello @Andrew Azores, thank you for the feedback. Do you still manage to log in with your regular credentials?

I don’t think I have “regular credentials” - when I go to deezer.com, or deezercommunity.com, or use a mobile app to log in, I click the Google SSO login button. I never made a Deezer-only account.

Userlevel 7
Badge +3

Hello @Andrew Azores, could you check this with our customer support team? They should be able to find or create those credentials for you.

Have a nice day

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