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Need my Deezer music from previous email that I don't have and changed

  • 16 September 2020
  • 1 reply
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I have 2 separate accounts somehow and had changed my premium account email, which made a new one apparently. the original email address was hacked in every device everything about me , hence the change of email. I had no idea that August didn’t get paid due to any email went to the deleted hacked one and it was being paid in a pay pal account that like that email and my old phone number I cant access. I want my same play lists badly. I came from free cricket to the $6, then $9.99 plan for years. so I logged in but it took me to the one I changed it to I can access but my music isnt there, and it’s giving me the free month which I have never had before but I want my music back . I have all info for both accounts including user ids, my account names, emails (1 accessible ) all my personal info is identical???

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Best answer by Rob Igo 16 September 2020, 15:20

Hi @Stiffy Lou 

 

please contact support here with all the information I’m sure they will be able to assist you :) 

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Hi @Stiffy Lou 

 

please contact support here with all the information I’m sure they will be able to assist you :) 

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