My deezer family members can't login to the account

  • 4 April 2021
  • 1 reply

I've had a account for ages now, my 2 family members have green kicked out today, I've changed log in details,  I can log them in if I switch profiles but they can't get in at all, any ideas 🤷🏻‍♀️

1 reply

Userlevel 6
Badge +2

Hi @Bex holt keep in mind that they have to login with your same login details, so if you have hanged login details you need to ask them to login with your exact details and then they can switch to their own profiles.
Let me know if that works :)