Solved

My Deezer account has just reset and my music is gone. Why this has happened?


Hi , my deezer account has just reset its self on me and my favourite tracks list has gone . Any ideas why this has happened ?
icon

Best answer by Rudi 8 February 2019, 15:23

Hi there @patterson81

Your music shouldn't disappear - there's no reset. You may have accidentally signed up for another account instead. Please make sure you're using the correct login details (email and password) to log into your original account.
If you can't find the original login details you can contact our support team here and they should be able to sort you out 😉

View original

1 reply

Userlevel 5
Badge +3
Hi there @patterson81

Your music shouldn't disappear - there's no reset. You may have accidentally signed up for another account instead. Please make sure you're using the correct login details (email and password) to log into your original account.
If you can't find the original login details you can contact our support team here and they should be able to sort you out 😉

Reply