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Multiple sessions on Deezer Family

  • 11 May 2019
  • 6 replies
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Why is it not possible to simultaneously play on different devices whilst on the Deezer Family subscription?
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Best answer by Rob Igo 14 May 2019, 13:45

Hi @CeeJay the DJ

so under the master profile under setting you create a profile for each family member. Then each family member logs in on their device using YOUR details and then switch to their profile (that you created) (a bit like Netflix).

I hope that makes sense (it can be a bit confusing at first). Also here's more information: - https://en.deezercommunity.com/your-account-and-subscription-5/deezer-family-guide-118
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Userlevel 7
Badge +5
Hi @CeeJay the DJ

Yes, it is possible. But just make sure you're logged in individually with each Family profile 😉
Thanks for your feedback, Rudi. Unfortunately I still don't understand how it is possible, considering that all Family (sub)Profiles are linked to the Main Profile and cannot login independently.
Userlevel 7
Badge +5
Hey @CeeJay the DJ

I get you. But please bear in mind that after using the login details, you can select a profile on mobile and desktop apps, including web - so the message won't pop up. But if you're listening to Deezer on a voice commanded device like the Amazon Echo, for example, you can only use the master profile for the time being.
Hi Rudi, i'm getting deeper into confusion on this. Simply put, how does each of the Sub Profiles in the Family Subscription independently login for their independent access to their music?
Userlevel 7
Badge +7
Hi @CeeJay the DJ

so under the master profile under setting you create a profile for each family member. Then each family member logs in on their device using YOUR details and then switch to their profile (that you created) (a bit like Netflix).

I hope that makes sense (it can be a bit confusing at first). Also here's more information: - https://en.deezercommunity.com/your-account-and-subscription-5/deezer-family-guide-118
Thanks for the clarity

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