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Managing your Notifications and Newsletter Settings


Userlevel 7
Badge +7
Want to choose what emails you receive? It’s really easy to change your preferences.
Keep in mind, you will only be able to do this after logging onto Deezer.com from a computer.

  1. Go to http://www.deezer.com. No worries if you’ve forgotten your password.
  2. Head to My Music and click on the Settings icon
  3. Tap Account
  4. Tap the Alerts & sharing tab
  5. Head to the bottom of the page
  6. Use the checkboxes to let us know what you want to receive
Uncheck all the boxes if you do not want to receive any newsletters or notifications from Deezer.
Keep in mind that this may take seven working days to come into full effect.


168 replies

Userlevel 7
Badge +5
Hi @Ante B sorry about that. Can you please check on which email address you get our newsletters exactly? Is it possible that you have registered a second email address with us? Please do not share any email address here.
This is my settings part, and I am still receiving emails...

Userlevel 7
Badge +6
Having to take several minutes to retrieve a password, get into your site and change “preferences” to stop your spam after I have cancelled a subscription should it be necessary multiple times. Not having an “unsubscribe” button and harrassing past clients is scummy. Are you aware of the can spam act, and how expensive this can be for you? Your service sucked. Leave me alone or I’m going to have fun causing you some very, very expensive fines. This is a hobby for me. Please keep it coming-

Hi there, hope you are having a good day. Please see above how to unsubscribe.
Also, I have to edit your comment as it's offensive and goes against our community guidelines. Thanks
Having to take several minutes to retrieve a password, get into your site and change “preferences” to stop your spam after I have cancelled a subscription should it be necessary multiple times. Not having an “unsubscribe” button and harrassing past clients is scummy. Are you aware of the can spam act, and how expensive this can be for you? Your service sucked. Leave me alone or I’m going to have fun causing you some very, very expensive fines. This is a hobby for me. Please keep it coming- I can’t wait to start the game, idiots.
Userlevel 7
Badge +6
Stop sending me emails

Please see above 😉
Userlevel 7
Badge +5
I don’t want to take e mail from anymore. Please don’t send me commercial e mail your program. I don’t care.

Please see above how to do that. In every email we send out you can also unsubscribe at the very bottom of the email 😉
Stop sending me emails
I don’t want to take e mail from anymore. Please don’t send me commercial e mail your program. I don’t care.
Userlevel 7
Badge +5
Ik wil me graag afmelden van nieuwsbrieven en deezer maar kan niet vinden hoe!

Please see above 😉
Ik wil me graag afmelden van nieuwsbrieven en deezer maar kan niet vinden hoe!
Userlevel 7
Badge +6
Dear all
I would like to not receive any emails from deezer anymore. I have deleted the app and see the only option to change settings and stop receiving emails is through the app. I would not like to download it again only for this.
Please delete my account and unsubscribe from any emails.
Thank you and regards
Teodora


Hi there, please see above how to unsubscribe to our newsletters 😉
Userlevel 7
Badge +6
Hi @DCFC1884, but you still haven't unsubscribed 🙂



I can confirm that I have now unticked he boxes for you 😉
Userlevel 7
Badge +6
Hi @anitacollier, please see above 😉
Why does 'Deezer' make it so bloody difficult to 'Permanantly Unsubscribe', from their site. It is very annoying. I managed to somehow, ' Unsubscribe' before but, they have not 'Unsubscribe' me, &, keep sending me e.mails again, of late.
Dear all
I would like to not receive any emails from deezer anymore. I have deleted the app and see the only option to change settings and stop receiving emails is through the app. I would not like to download it again only for this.
Please delete my account and unsubscribe from any emails.
Thank you and regards
Teodora
I want to unsubscribe from you!!!! But you make it soooo bloody difficult and no one has ever returned any of my emails when I’ve asked to be unsubscribed!!

I DO NOT WANT ANY MORE EMAILS FROM YOU!!
Userlevel 7
Badge +6
Hi @Phil_City, please see above 😉
Userlevel 7
Badge +6
Hi @Mtbrom, I'm so sorry about that! I contacted the right department to see what is happening and make sure your email is totally removed from our mailing list. Thanks for letting us know!
I wish to unsubscribe from Deezer emails. How do I go about it?
Can you remove my details from your mailing list. I have unsubscribed at least 3 times but still receive emails.
Userlevel 2
Badge

Agreed, that's what we were asking for. And I hope that at least the emails will be sent our regularly soon.


Sorry, my patience is not endless. I cancelled my subscription.
Userlevel 7
Badge +6
I’ve recently been receiving unsolicited emails from this Deezer company.
I have updated my preferences to indicate I don’t want anymore emails but I also want to ensure that my account is closed.
Can someone help point me to the links that will allow me to close my account completely. Thanks


The newsletters were still activated, but I followed the procedures above and deactivated them for you 😉
I’ve recently been receiving unsolicited emails from this Deezer company.
I have updated my preferences to indicate I don’t want anymore emails but I also want to ensure that my account is closed.
Can someone help point me to the links that will allow me to close my account completely. Thanks
Userlevel 7
Badge +7
hi @John McGrath

please cancel your account using these steps: - https://en.deezercommunity.com/your-account-and-subscription-5/how-to-cancel-your-deezer-subscription-116
Please close my account and stop emailing me

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