Sticky

Managing your Notifications and Newsletter Settings



Show first post

168 replies

Userlevel 7
Badge +4
@Popstar666 as the instructions say, you need to do it from www.deezer.com, not your phone. Please read it again and you should be able to unsubscribe 😉
It is a disgrace that it is so difficult to unsubscribe from unwanted emails!

I have tried to follow follow the instructions but have had to join the community and it still doesn’t work. I will be contacting the information commissioner’s office if my email is not removed from your mailing list immediately and do not reply asking me to do it myself as I have tried!

Jyoti
Userlevel 7
Badge +6
HI @afrorani , hope you had a lovely xmas time! Please see above 😉 Please see above and make sure you are logging with the right email. I opened your account and you have not unticked the boxes. 😉
I am logging in, it keeps taking me to the page where I have to download Deezer. If you can access my account you can untick the boxes for me?
Userlevel 7
Badge +6
Hi @afrorani , sure, just done it 😉

How to Unsubscribe email notifications?

Userlevel 7
Badge +7
@Cees.van.der.Jagt please check here as it's all explained in this topic 🙂
Can you please remove me from your mailing list
Email timbolfc1892@gmail.com
I do not want to be sent any emails. How do I turn them off?
How do i stop getting emails from deezer
Userlevel 7
Badge +6
Hi @Clive.Kendall , @Tim.Warburton , please see above how to manage your notifications and newsletter notifications 😉
Userlevel 7
Badge +4
@sallyescrader check out this existing topic 🙂
This is not working. I still receive mails by deezer. I want to unsubscribe the 'newsletter' or whatever you call ad-spam.
The common unsubscribe-link is not included in the mail.
Userlevel 7
Badge +7
@esta I moved the topic to this existing one. Please read again what @Max_x57 posted. Otherwise please go through the first post. This will help 🙂
Well, @anja this is the choice I have:

Userlevel 7
Badge +4
@esta please read the instructions - you are on the community settings, not your deezer account's. Follow the steps on this topic and you should be able to cancel.
By the way: loging in without downloading the App is a hazard even for wizards.


And your link to this forum leads to the right thread, but in order to reply you need to log in and if you do and tap the link again, you're asked again to log in, and if you do and log in and you return to the link you are asked to log in and ...
And so I have spend a LOT of time to just communicate with you, figure out where to log in, reading posts, etc.
As a result my opinion on Deezer is settled: shitty product in desperate need of App-downloads and registered users.
Well, there is no other place to log in.

Apart from that, I do not want to log in, I just want to unsubscribe, like with any other newsletter from any other media, product or institution.
Please delete my account. I will not be able to open Deezer-website on a computer anywhere soon.
Userlevel 7
Badge +4
Please delete my account. I will not be able to open Deezer-website on a computer anywhere soon.

Please contact our support on this link and they cancel your account for you.
I keep getting e-mails from you. But i want to sign out. How do i do that?
if its possible write me in dutch back. Thank u!
Userlevel 7
Badge +4
@Mirjam please take a look at this existing topic that explains how to unsubscribe from newsletters
By law you must have to have a cancel emails section at the bottom, this is being taken further,
Userlevel 7
Badge +4
@Euan.Struthers this topic explains how you can unsubscribe or just message our support on this link and they'll do it for you.

Reply