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Managing your Notifications and Newsletter Settings



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I’d like to know how to unsubscribe from emails from Deezer because I no longer use the app, and are constantly sending me advertising. I have logged into my account and no where does it say to unsubscribe from the mailing list which is so annoying. Please can anyone help? Thanks
Userlevel 7
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Hi @Livhu, I can't find a Premium+ account for you. Are you paying for your subscription? If so, do you use any other email addresses? In that case, please log in with the correct email address and you should be able to cancel it 🙂
Userlevel 7
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Hi @Shahzad Hussain, please check our forum post above 🙂
How can I unsubscribe from you???
Forever!!!
Zou die reclame spam op mijn email eens kunnen stoppen?
Groeten Olav
Please stop emails to [removed to protect personal details]
Gif please the url link to My Music, when I log in the site wil go to the app. I am really done with the spam mail mail and want to cancel all the notifications.
Ik ben zo klaar met Deezer, AUB cancel mijn account en maak het wat makkelijker om bij je account instellingen te komen.
How dou you unsubscribe?
Why can’t I unsubscribe???

I’ve followed the instructions and it doesn’t give me the option to ‘cancel my subscription’
I want to remove my notifications. How do I do that?
Userlevel 6
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This might help?
https://en.deezercommunity.com/your-account-and-subscription-5/managing-your-notifications-and-newsletter-settings-117
Userlevel 6
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Do you have the 15 days trial? This one will be downgraded automatically and cannot be cancelled.

I think there is something special with itunes in case you pay through itunes. Maybe I find the thread and link it later
I have old notifications that show in my notification list on my phone, music suggestions etc. which I want to delete. I don't want to stop receiving notifications, there is just certain ones in my history which I want to remove.

Can you please help me with this?
Userlevel 7
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Hi @None, you can't remove notifications as they are not part of your music library but only suggestions based on your listening habits 🙂 But with time those older ones will be gone anyways 🙂 Hope that answers your questions.
Userlevel 7
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Hi @Rick Brown, please check this article. It explains how to remove the newsletter ;)

https://en.deezercommunity.com/your-account-and-subscription-5/managing-your-notifications-and-newsletter-settings-117
Userlevel 7
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Hi @boyfriend, please check the article above. It explains exactly how to remove newsletters for your email address :)

https://en.deezercommunity.com/your-account-and-subscription-5/managing-your-notifications-and-newsletter-settings-117
Userlevel 7
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Hi @Harvey.Johnson, please check the article above. Explains the process step by step :)

https://en.deezercommunity.com/your-account-and-subscription-5/cancel-your-deezer-subscription-116
I don’t have dezer and have never had it, someone seems to have subscribed my email and I cannot find any way of stopping all this SPAM I have only created a login so I can try to find how to completely stop all mails from this place, why isn’t there a proper unsubscribe link such as all other decent companies provide? The unsubscribe instructions don’t work as the page it goes to doesn’t have a my music link and I don’t have an account. PLEASE PLEASE remove my email from your list.
Userlevel 7
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Hi @ben.smith, hi @Wito, as mentioned in this article, you just need to log in www.deezer.com/account/share on a PC and you'll be able to remove the newsletter for your account :)

If you don't have access to your account, you can just send us your email address here and we're happy to help 🙂
Здравствуйте, я не хочу получать от вас сообщения на почту! Как отключить подписку на вашу рассылку???
Userlevel 7
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@ttvsp, I moved your question to this topic as everything's explained here 🙂
How do I stop you sending me emails!!! 😠 I didn’t request them, I don’t want them and yet still you pester me with them. Most respectable Companies offer an unsubscribe option, which I thought was a legal requirement, but seemingly not Deezer! Presumably yours is hidden away on some far away, impossible to find, page in your endless terms and conditions. Disgraceful Deezer, sort it out! Oh and unsubscribe me.
Userlevel 7
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@melvyngwynne I moved your topic to this one as it explains in details how to remove the notifications and emails for you account 🙂
Hi, how do i get Deezer to unsubscribe from ALL emails?

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