Login not working with phone

  • 14 August 2019
  • 1 reply

Whenever I try to login it will just say Error Occured, I’ve already tried changing my password, using a vpn and also is it because I am in the UAE i can’t acess Deezer?

1 reply

Userlevel 7
Badge +5
Hi there @Draken

We don't officially support VPN's so that could be an issue, try not using it. In any case, I've sent you a password reset email and unlinked your social media from the account. Please change your password and try to login directly with email, not Google or Facebook. Then let me know if it helps 😉