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Logging in/Logging Out


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Can't log in with a One Plus phone which used to work perfectly before.

Uninstalled application and then I could not download my lists except for one. And now not even that playlist works off line

Help !! Thanks
Userlevel 7
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Hi @seas can you provide me with more information? What is being displayed? Have you tried to reset the password. You said you cannot log in how did you manage to download the playlists, did the login work?
In fact I can access Deezer, but it just keeps like paused it will not play music or download playlists,
The details is that I can't use the account on almost any user except for one.
It used to work perfectly on all users but 5-6 months ago the problem of not being able to play music started (I click on flow and nothing will play for example, list can't be downloaded, etc) and I have not been able to solve it
Userlevel 7
Badge +5
seas wrote:

The details is that I can't use the account on almost any user except for one.
It used to work perfectly on all users but 5-6 months ago the problem of not being able to play music started (I click on flow and nothing will play for example, list can't be downloaded, etc) and I have not been able to solve it



Have you reinstalled the app?
Yes I have reinstalled several times......
Userlevel 7
Badge +5
seas wrote:

Yes I have reinstalled several times......



Do the devices have SD cards?

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