Solved

If I cancel, until when can I keep using the subscription?


I have payed for the £0.99 deal today using a credit card. I don't want it to be reoccurring I just want this deal. If I cancel the subscription now will it still allow me to use what I have payed for or will it take it off? Need to know as it's not my card I'm using to pay, it's my grandads. And yes I had his full permission.
icon

Best answer by Anja 21 November 2017, 18:11

You will enjoy the full period you've paid for, 3 months in this case, even if you cancel now 🙂 Hope that answers your questions!

View original

21 replies

Userlevel 7
Badge +7
You won't lost what you paid for as much as I know . I'm not sure if in such deal all the 3$ are charged once or you are paying 0.99 every month. If you pay every month then canceling it won't be a good idea , otherwise you should be fine . Wait for someone from Deezer to give you a better answer .
@Anja
Userlevel 7
Badge +7
You will enjoy the full period you've paid for, 3 months in this case, even if you cancel now 🙂 Hope that answers your questions!
Goodmorning, I’d like to know if I stop subscription now It’s possible to continue to use deezer until 12/03/18 or no? Thank you
Userlevel 7
Badge +7
Hi there, if you cancel now, you can still enjoy Premium+ for the whole months you've already paid for 🙂
Thanks a lot for your availability! Have a nice evening😁
Userlevel 7
Badge +7
Happy to help 🙂
Sorry, I have the other question.. If I want to change my contract from Premium+ to Family, I need to pay again or I can just pay 4€ more?
Userlevel 7
Badge +4
You would be charged straight away for the Family, so it's best to wait until your Premium is about to expire 🙂
great! Thanks a lot 😄
Hi,

If I cancel my premium, will I still have access to Deezer for the full month that I have paid ?
Userlevel 7
Badge +4
Hi,

If I cancel my premium, will I still have access to Deezer for the full month that I have paid ?


Hey there, yes, you can cancel at anytime and keep enjoying the subscription until the end of the period you've paid for 🙂
I suscribe therefore I had a 30 days free-trial. But if I end my suscription before that free-trial, I will have to pay the plan I choose?
Userlevel 7
Badge +4
I suscribe therefore I had a 30 days free-trial. But if I end my suscription before that free-trial, I will have to pay the plan I choose?

If you cancel before the end of the trial nothing will be charged and you can keep using the subscription normally until the end of the 30 days 🙂
I have the 3 months premium for £9.99.....doesn't end untill 16th August....if I cancel my premium now will my premium end now or continue untill 16th August
Userlevel 7
Badge +4
I have the 3 months premium for £9.99.....doesn't end untill 16th August....if I cancel my premium now will my premium end now or continue untill 16th August

If you cancel now you can keep using till the end of the subscription in August 🙂
Hello, I've just claimed 4 months of free Deezer subscription that was offered with the Pringles codes. I was wondering, if I cancel my subscription with my credit card now, will I still have access to the 4 months free? Thanks 🙂
Userlevel 7
Badge +7
@Adaptations I merged your post into this topic. Please check the answer on the first post here 🙂
My subscription ends 02/01/2019, I assume this is January 2nd, 2019. I do not want to renew my subscription, I want it to end when my subscription expires. If I cancel it now will my account be accessible until January 2nd?
Userlevel 7
Badge +5
Hi @tonycrouse . Yes you will e able to use until it expires on 2nd Jan 😉
I have a Deezer Family Account. If I cancel the subscription will I still be able to use all the family profiles until the end of the period I've paid for?
Userlevel 7
Badge +5
Hi there @sota35

Yes, you'll have the use of your current subscription as normal until the end of the period.

Reply