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I was charged twice!



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For the last 5 to 6 months maybe longer u charge me for 2 accounts i only use 1 i would like to be refunded I'm sure you see which account it active it's not right u go in to my bank 2 twice a month
Userlevel 7
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Hi there @Slim Slimmaz

Sorry to hear that. Please see above for further help from our support team 👍🏼
Hi my Deezer account closed down last night. Not sure why. I have re-subcribed today but already paid September's subscription. Now another premium payment of £9.99 has been taken from my account? I pay this via Paypal. Please advise. Thank you
For the past few months the payment for my subscription goes off twise every month. Can anyone tell me why this is????
Userlevel 7
Badge +6
Hi there @Aquarius67 @Francois L

Sorry that's happened. Please do contact our support team here for further help with the additional payment and getting the account working again 👍🏼

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