Answered

I was charged for the trial

  • 1 December 2018
  • 1 reply
  • 323 views

I've restarted my deezer account with 30 days free premium trial first payment should be 31/12/18 but a payment of £9.99 has been taken today
icon

Best answer by Flo.Deezer 3 December 2018, 16:33

Hi there, I could see that you have not been charged at all on the account you are using here. You did get the free month. You might have been charged for a second subscription that you have on a different email address. If that is so please contact our support team with the payment details and they will see what they can do 😉
View original

1 reply

Userlevel 7
Badge +5
Hi there, I could see that you have not been charged at all on the account you are using here. You did get the free month. You might have been charged for a second subscription that you have on a different email address. If that is so please contact our support team with the payment details and they will see what they can do 😉

Reply