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I need to change to Deezer hifi


I just signed up for the 3 month trial but have noticed I’m on premium. I thought I signed up for hifi. There is no link to contact deezer directly to change this. When I do click something I found, it looks like it’s going to charge me. I need some help please.

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Best answer by Jaime. 5 May 2021, 16:57

Hey @albow @Pepperamip I am really sorry to hear that.
Please contact our Deezer Support Team to see if one of our agents can help you to change to HiFi (I can’t guaranteed it though).
Thanks :relaxed:

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Yes I have done exactly the same thing beleiving Premium was the top tier.  I want to move over to hifi even if it means a decrease in my free trial period.  Otherwise I’m not getting the most out of my system.

 

Userlevel 6
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Hey @albow @Pepperamip I am really sorry to hear that.
Please contact our Deezer Support Team to see if one of our agents can help you to change to HiFi (I can’t guaranteed it though).
Thanks :relaxed:

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