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I have Deezer Premium but music is not loading


I sale premium now,but music dont load.why?

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Best answer by Rob Igo 21 May 2020, 17:48

Hi @Semyon.Samsonov 

It sounds like you’re signed into the wrong account.

Have a look at this link it might help:- https://en.deezercommunity.com/your-account-and-subscription-5/paid-but-still-being-asked-to-subscribe-2169

 

Let us know how you get on :) 

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Userlevel 7
Badge +5

Hi @Semyon.Samsonov 

It sounds like you’re signed into the wrong account.

Have a look at this link it might help:- https://en.deezercommunity.com/your-account-and-subscription-5/paid-but-still-being-asked-to-subscribe-2169

 

Let us know how you get on :) 

Userlevel 6
Badge +3

Hello @Semyon.Samsonov, if you have issues with the loading of your tracks on your mobile, I suggest you have a look at this topic, follow the troubleshooting steps of the diagram carefully. Don’t hesitate if you need further help.

Have a nice day!

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