I can't upgrade to Deezer Family plan

  • 30 April 2021
  • 2 replies

It's not letting me change to family plan.

2 replies

Userlevel 7
Badge +6

Cancel first, once Free go for Family plan. Thanks :)

Userlevel 6
Badge +2

Hi @momma1628 To subscribe to our Family plan, please log into your Deezer account from a PC/Mac and follow this link: http://www.deezer.com/offers/family
If you are a Premium subscriber and wish to upgrade to Deezer Family, you will immediately be charged for the Family subscription and the plan will start immediately. Your Premium subscription will be terminated at the same time.
Please note that you will not lose favorites or playlists when you move from Premium to Family.
If you need further information about Deezer Family: https://support.deezer.com/hc/en-gb/articles/115002459285-Deezer-Family
Do not hesitate to contact us if you have any further questions.:relaxed: