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I can't log in to Deezer

  • 14 September 2020
  • 1 reply
  • 26 views

I can't log in on my payd account. And i dont receive emails for changing my password. Everytime i have to change my password, because there is an error. And now i can't even change it anymore, because i won't reveive the emails. 

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Best answer by hpguru 14 September 2020, 16:42

I can't log in on my payd account. And i dont receive emails for changing my password. Everytime i have to change my password, because there is an error. And now i can't even change it anymore, because i won't reveive the emails. 

It can happen.

Account problems are very common when you work in IT.

I recommend chatting with them https://support.deezer.com/hc/en-gb when working hours, or if you do not see a chat it means they are not working (probably time zone issue), in this case you submit a form. Submitting form you can make sure it is on hold when chat is out.

The faster you do that, the better is chance to get back your favourite music inside your ears.

Perhaps there is two account problem or something.

Have you used Google or Facebook log-ins as well?

Congratulations about listening your faves on Deezer Premium!!!

I am about to go outside with some Deezer playlists with my Premium plan.

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I can't log in on my payd account. And i dont receive emails for changing my password. Everytime i have to change my password, because there is an error. And now i can't even change it anymore, because i won't reveive the emails. 

It can happen.

Account problems are very common when you work in IT.

I recommend chatting with them https://support.deezer.com/hc/en-gb when working hours, or if you do not see a chat it means they are not working (probably time zone issue), in this case you submit a form. Submitting form you can make sure it is on hold when chat is out.

The faster you do that, the better is chance to get back your favourite music inside your ears.

Perhaps there is two account problem or something.

Have you used Google or Facebook log-ins as well?

Congratulations about listening your faves on Deezer Premium!!!

I am about to go outside with some Deezer playlists with my Premium plan.

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