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How to login to a Family profile


How to connect another family profile to a deezer app on Iphone
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Best answer by Ana. 24 December 2017, 14:58

Hey Thibaud, It's not possible to merge existing profiles into a Family subscription. Your profile is the master account and inside that account you can create up to 5 additional profiles and everyone will login with the master account details.

To create an additional profile: settings > switch profile > create new profile > fill in the user details: username, gender and age and click create

To use a profile: login to the master profile > settings > switch profile > select the profile of your choice
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Userlevel 7
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Hey Thibaud, It's not possible to merge existing profiles into a Family subscription. Your profile is the master account and inside that account you can create up to 5 additional profiles and everyone will login with the master account details.

To create an additional profile: settings > switch profile > create new profile > fill in the user details: username, gender and age and click create

To use a profile: login to the master profile > settings > switch profile > select the profile of your choice
can I use Deezer Family to put a Deezer App on my 14 yr old daughters iPhone?
Userlevel 7
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@Damian Clarke take a look at this existing topic 😉
How do u add ppl to ur family plan
It does not allow us to listen to music on more than one device on our family package when we all connected to Internet. Only one user can listen online and search etc. the other users have to listen to music offline that has been downloaded. What is the use of paying for a family package with 6 users (we only two by the way, and have only 3 devices connected) if it does not allow simultaneous streaming online.

Please advise
Userlevel 2
Hi

i have also a family account and created for every member a profile. Each member can login, select his/her own profile and start enjoying Deezer.

greetings,
Bert
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Hi @Nyrds like @Bert said, you need to create an individual profile for each person that will use the account with you - up to 5 people.

To create an additional profile: settings > switch profile > create new profile > fill in the user details: username, gender and age and click create

To use a profile: login to the master profile > settings > switch profile > select the profile of your choice
Userlevel 7
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@Clifton Lee Williams check out this topic 😉
Dear @Ana. @Bert thank you so much. Will do that!
I have a Family Deezer Profile set up on my Gmail account, How do I go about login to my children's phones on Deezer with this account. If I get to the login screen and I choose Gmail, deezer uses the phone profiles. If I use another email account settings, and log in with my Gmail account with my password i can't log in.
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@Kobus.Swanepoel I moved your question to this topic, can you take a look above at my answer where I explain how to login to Deezer Family? 😉
I have paid for the family thing but only one of us can access it
KO
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@Chloe.Prentice I moved your topic to this existing one, can you take a look? 😉
How can I my family members use my family account?
Userlevel 7
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@Liavgol take a look at this existing topic ☝
How can I connect to the Deeze family of my Father?
Userlevel 7
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@valouv I moved your question to this topic as it was already discussed here 🙂
Looking for some guidance as have switched from Deeper Premium + to Family as they all love the app. Not sure how the rest of them now sign up?
Kind regards

Danielwebb1
Can family members download from their own devices or can the master account holder only download and the family members can listen to what the master account holder has downloaded?????
Please help.... my daughters are demanding answers yesterday
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@cottie yes, every family member can download to their own devices but for that they need to be on their respective profiles. I moved your topic to this existing one, take a look on how to create/login to the profiles 😉
Userlevel 7
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@danielwebb1 take a look at this existing topic, I moved your question here 🙂

Hy , I have this problem . I try to play my family account from 2 phone and 2 pc , and didn' t work . I received a message "the subscription can't use in different location in same time . Why ?
If I am at work , my daughter at different place and my wife at home , and we try to share this family subscription ?
Second question is that I didn't see in manager list devices that are connected to account , the connection made in deezer account from pc. Why ?
Thank you , all the best
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@chira.mirceaioan please check my reply above ☝

It explains how everyone can use your family subscription 🙂
We are on an family account, but we cannot get into our deezer account
Userlevel 7
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@corrien4real Does the answer above help?

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