Answered

How to change payment details?

  • 27 June 2019
  • 3 replies
  • 84 views

Hi, I'm experiencing this issue: Can't change payment details and all I can do to keep my premium alive is buying gift cards... Help! I've tried on PC, Mac, and both my Android devices.
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Best answer by Gianluca Licciardi 28 June 2019, 18:17

Hi there @Gianluca Licciardi

I've had a brief look at your account and you should now be able to try with a new payment method, instead of gift cards. Have a go and let me know ;)


Tried right now, a pop up still appears saying I can't change payment method. Thank you for trying
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Userlevel 7
Badge +5
Hi there @Gianluca Licciardi

I've had a brief look at your account and you should now be able to try with a new payment method, instead of gift cards. Have a go and let me know 😉
Hi there @Gianluca Licciardi

I've had a brief look at your account and you should now be able to try with a new payment method, instead of gift cards. Have a go and let me know ;)


Tried right now, a pop up still appears saying I can't change payment method. Thank you for trying
Userlevel 7
Badge +5
Ok, that's a shame. But don't worry, just get in touch with our support team here and they should be able to help you further 😉

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