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How to cancel your Deezer Subscription



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Unsubscribe from deezer, accident subscribe.
I unsubscribed and I keep getting emails to tell me my payment failed ? ... It will fail due to the fact I have cancelled it surely ? ... how do I completely remove my account details please (I have already done this) but keep getting annoying emails .... Thankyou.
How do I cancel my subscription?
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Kaylie.Hilton-berry wrote:

Hi there I have had a subscription coming out of my bank now for the last 6+ months of 12.99 n have now cancelled it witch saying runs out in the 18th dec but before this and this now it says when I am in the app that I am not surscibed and can’t listen to music offline I think this is appalling that I have bin bein changed all the time time and can’t use it I have had to ring apple to see how to cancel it witch I have now done but in the mean time have bin changers and fortune in somthing that won’t work and saying I have to subscribe when u already was



Hi Kaylie, please contato our support team here and send them the details of the last payment. This will help them finding the right account for you.
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Hi @dariuscb79 please see above how to cancel the subscription. For any refund please contact Apple directly
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Yrag wrote:

Unsubscribe from deezer, accident subscribe.



please see above 😉
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Hi @danboy75 I could see that you still have an active subscription. Please see above how you can cancel it 😉
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Hi @Monica Teo see above 😉
I am paying 9.99 per month but want to unsecribe, how do I cancel this ?
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Mdoig22 wrote:

I am paying 9.99 per month but want to unsecribe, how do I cancel this ?



See above 😉
I subcribed for a month currently iam on a free trial, but my old songs are not active, Deezer wants me to subcribe when i try to it states that iam olredy subcribed yet my music does not play.
How do I cancel my subscription?
My free 3 month trial commenced on the 5/10/18 and expires on the 5/1/19. Who do I contact to cancel as I do not want to subscribe?
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Bino wrote:

I subcribed for a month currently iam on a free trial, but my old songs are not active, Deezer wants me to subcribe when i try to it states that iam olredy subcribed yet my music does not play.



I could see you are paying through iTunes. Your last payments have all been refused, I cannot see why I am afraid, please cancel iTunes payments as described above and then activate a subscription on our website here: https://www.deezer.com/en/offers/

If you have actually been charged and have a payment confirmation from iTunes then send it to our support as described above 😉
Hi I would like to cancel my subscription with Deezer so far I have 2 months in a row and I wish to stop. Please assist.
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Benmuj wrote:

Hi I would like to cancel my subscription with Deezer so far I have 2 months in a row and I wish to stop. Please assist.



Please see above 😉
I want to cancel my account for the time being. How do I do this?
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stephanie.snookes wrote:

I want to cancel my account for the time being. How do I do this?



Please see above 😉
This section is entitled Help and Contact but gives no option to contact Deezer. How do I contact them to cancel my account, I'm fed up with all the emails.
No clue where to cancel my subscription before I get charged. I don’t use the app.
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Jenna Nahnybida wrote:

No clue where to cancel my subscription before I get charged. I don’t use the app.




Please see above how to cancel your subscription 😉
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Huttyff wrote:

This section is entitled Help and Contact but gives no option to contact Deezer. How do I contact them to cancel my account, I'm fed up with all the emails.




Hi there, you account is free... If you are talking about another one, please login using the right email and follow the procedures shown on the top of this topic. If you need more help, please get in touch with our support team here 😉
I would like cancel my subscription please
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Aimee Leigh Todd wrote:

I would like cancel my subscription please




Please see above 😉
I signed up for premium but I now want to cancel. How do I do that?

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