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How to cancel your Deezer Subscription


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How do I cancel my subscription?
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Kaylie.Hilton-berry wrote:

Hi there I have had a subscription coming out of my bank now for the last 6+ months of 12.99 n have now cancelled it witch saying runs out in the 18th dec but before this and this now it says when I am in the app that I am not surscibed and can’t listen to music offline I think this is appalling that I have bin bein changed all the time time and can’t use it I have had to ring apple to see how to cancel it witch I have now done but in the mean time have bin changers and fortune in somthing that won’t work and saying I have to subscribe when u already was



Hi Kaylie, please contato our support team here and send them the details of the last payment. This will help them finding the right account for you.
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Hi @dariuscb79 please see above how to cancel the subscription. For any refund please contact Apple directly
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Yrag wrote:

Unsubscribe from deezer, accident subscribe.



please see above 😉
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Hi @danboy75 I could see that you still have an active subscription. Please see above how you can cancel it 😉
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Hi @Monica Teo see above 😉
I am paying 9.99 per month but want to unsecribe, how do I cancel this ?
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Mdoig22 wrote:

I am paying 9.99 per month but want to unsecribe, how do I cancel this ?



See above 😉
I subcribed for a month currently iam on a free trial, but my old songs are not active, Deezer wants me to subcribe when i try to it states that iam olredy subcribed yet my music does not play.
How do I cancel my subscription?
My free 3 month trial commenced on the 5/10/18 and expires on the 5/1/19. Who do I contact to cancel as I do not want to subscribe?
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Bino wrote:

I subcribed for a month currently iam on a free trial, but my old songs are not active, Deezer wants me to subcribe when i try to it states that iam olredy subcribed yet my music does not play.



I could see you are paying through iTunes. Your last payments have all been refused, I cannot see why I am afraid, please cancel iTunes payments as described above and then activate a subscription on our website here: https://www.deezer.com/en/offers/

If you have actually been charged and have a payment confirmation from iTunes then send it to our support as described above 😉

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