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How do i get a refund on an unused subscription

  • 30 June 2020
  • 1 reply
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Hi there, 

a long time back i downloaded deezer and started a free month trial but in that time i broke my phone and didn’t have one so the subscription was un used. My parents now have a bill of 44.95€ but the issue is that i did t actually use it once. I immediately cancelled it like 5min ago because my parents received the bill in the post. 

Is there a way we could get a refund please?

 

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Best answer by Rob Igo 1 July 2020, 09:55

Hi @isabella.power 

 

please contact support here - see if they can assist you :) 

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Hi @isabella.power 

 

please contact support here - see if they can assist you :) 

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