Best answer by Pia.Deezer
View originalHow do I change the country of my Deezer subscription?
With all due respect it does nothing to change the recommendations from one country to another
Hi
More info here: https://support.deezer.com/hc/en-gb/articles/360012847878-Changing-your-country-recommendations-on-Deezer
Why do you have a country selector on your adroid app (not on Win10 Chrome browser) yet per above you have the country defauletd to your subscription origin?
Hey
Thanks
Hi
Same here. I’m in France, can you change it please ?
Hi! I registered on Deezer while being based in Russia, and my subscription is tied to my rubles card. I understand your decision to leave the Russian market as I also wholeheartedly condemn the war against Ukraine. That said (even though it’s strange to think about such minor issues in this context), I thought it would be possible for me to cancel my current subscription and activate a new one with an American card, as was recommended here? I can’t see this option at the moment and would really appreciate your help. Thanks!
Thanks :)
Please
Because it's pretty much expensive to subscribe in Dollars.
Hello
Apologies for any inconvenience this may cause.
I`m using Deezer in Nigeria and i`m trying to subscribe to a premium plan but the subscription price keeps showing in Dollar and not Naira.
Please, is there a way i can get to be in Naira (NIgerian Currency)
Hi
Then what you need to do is to cancel the subscription, wait until the period ends and next month resubscribe in France.
I hope that helps and let me know if you have any further questions
Hi,
Thanks!
Hi there
Thanks for sharing your experience with us. Apologies for the inconvenience.
Please do get in touch with our support team here, perhaps they can sort something out for you
Hello! I’ve had Deezer Premium for lots of time… But this December the payment did not happen (in my banking app i don’t see any refused payments, just no Deezer payment that month… and i was downgraded to Free. So, the question number 1: why did it happen?
I could have upgraded to Premium one more time but i’m in Thailand right now (i have a Russian account). Deezer offers me the payment in Thai currency and by Thai price which is slightly more expensive. In this topic I’ve seen advices like “upgrade when you return to your home country”. You can’t be serious! In my case that would be in 2 months. Is it the only solution? Maybe a Russian proxy can help? Thanks for an answer!
Thanks a lot for your reply, which is useful, but a little disappointing.
Happy New Year
Anne
Hello
I just checked your Deezer Family and I was able to see that your subscription was started whilst being in Norway, which is why you are getting charged in this currency. To change the country settings, please cancel your current subscription:
- Please take a PC or Mac (not mobile phone or tablet) » open internet browser Chromecast, Firefox or Safari » log into your Deezer account » click on your profile in the top right corner » click on account settings » My information tab » Manage my subscription » click on Cancel subscription
Once your Deezer account reverts to the Deezer Free version on 15/01/2020, you can activate a new subscription on the same Deezer account whilst being in Switzerland. You will then have access to the Deezer Switzerland music library and will get charged with the corresponding currency.
Please also bear in mind that you need to use a local payment method (payment method issued in the default country).
Please let me know if you need any further help.
Hi
I just checked your Deezer Premium account and I was able to see that you only tried to stop the payment but you did not cancel the subscription yet. Please take a PC or Mac (not mobile phone or tablet) » open internet browser Chromecast, Firefox or Safari » log into your Deezer account » click on your profile in the top right corner » click on account settings » My information tab » Manage my subscription » click on Cancel subscription
Once your Deezer account reverts to the Deezer Free version on 25/01/2020, you can activate a new subscription on the same Deezer account whilst being in USA. You will then have access to the Deezer USA music library and will get charged with the corresponding currency.
Please also bear in mind that you need to use a local payment method (payment method issued in the default country).
Please let me know if you need any further help.
Hello
I have moved from the UK to the US and I would like to change my country of subscription to US so that I can update my form of payment.
I tried to cancel my subscription and reinstate it but it is still associated to the UK.
Is there a way to make the change? Or can someone from Deezer do it?
Thanks
Ryan
Hi,
i need to update my credit card information. However, I noticed that my subscription has been set up in Norway. I am now living in Switzerland. When I enter my credit card information, this is refused as this is linked to a Swiss address.can you help?
Hi there
Sorry about that.
I've had a look at your account and couldn't see any previous subscription from Jordan. The account is on Free and set to France. So I suggest you follow the password reset email I sent you and make sure you log in with the right credentials. Also, clear the cookies and cache of your browser - that should help when you're subscribing
Hi there,
Deezer is asking me to update my payment method but i can't since i'm no longer in Jordan (country where i originally subscribed).
Now i'm in France, i unsuscribe to be able to suscribe here in france but by default deezer is suggesting subscribtion in Jordan with the same issue of payment method (not ok) and no way to change country of subscribtion...
Can you please assist?
I subscribed a Deezer account few years ago in Poland.
I recently moved in France and i would like to change payment method with my new French bank account but it doesn’t work.
Could you help me please.
Reply
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.