Answered

Forgot password - How can I recover it?


I cant rember my passworld and i cant login to yhaoo
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Best answer by Noam Asulin 13 November 2017, 12:58

Hi .
You can follow the steps below on how to recover your password :

https://support.deezer.com/hc/en-gb/articles/213801525-Forgotten-Password

or just try https://www.deezer.com/password/reset
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275 replies

I lost my password, how can i find again?
Userlevel 7
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Hi @Dhenw and welcome to the community! Glad you found us! ☺ If you can't log in to Deezer and don't have access to your account email address, you can contact our support team. They will be able to help you with this and get access to your account again 😉
Userlevel 7
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Hi @Laurette, have you checked this article yet? ☺

Let us know if you need further assistance!
How can i change my password? I'm a member of a family account
Hi,
I have again the problem of my last
Request #2561631.
I try to reset the password but i didn't recieve the mail on my email adress
[removed to protect personal details].
There's no any email also in spam box.
Please avoid to send me another answer with an email with the link to reset password... The problem persist..
I waiting for your right answer.
Thks
Bye
Userlevel 7
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Hi @Fernando.Rueda, the password can be changed in the account settings in the Deezer App. But please note that all members need know the new password as everyone logs in with the same details ☺
Userlevel 7
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Hi @SUNRISE, I've just tested it and it worked fine for me. But I checked your account and saw that you've used your account yesterday. Are you still having the issue?
I forgot my password and I need to change my email. So, how can I recover my password?
Userlevel 7
Badge +5
Hi .
You can follow the steps below on how to recover your password :

https://support.deezer.com/hc/en-gb/articles/213801525-Forgotten-Password

or just try https://www.deezer.com/password/reset
Userlevel 7
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@Julio.Salvati, you can change the email address directly in the app under "manage my account" ☺
Ciao potete inviarmi la password che non riesco piu a recuperare ?
Grazie
Userlevel 7
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Ciao @goku! 🙂 You can click on "forgotten password" in the login area of Deezer to reset your email. Please also check your spam folder in case you can't find the email from Deezer 🙂 Does that help?
I already have an account, but when I was trying to listened to music it was log out. And when I tried to entered I can’t. I need my account back.
Userlevel 7
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Please try to reset your password by using the instructions below :

https://support.deezer.com/hc/en-gb/articles/213801525-Forgotten-Password
Hi i cant remember My password what to do??
Whenever I enter the password a message appears saying that it has incorrect information.
Open up your email and search for deezer in your inbox. Sometimes looking and rhe activation emails remind me when my password was.

If that doesnt work, you can email deezer at support@deezer.com
Userlevel 7
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Hi @Frey, have you tried to reset your password and log in? If that doesn't work, is your Deezer account linked to facebook or google+ and if so, have you tried via the corresponding button?
I want to login with email and password instead of FB.
Unlinked FB account but when I ask for a reset of the password I don’t receive an email to reset.
What did I do wrong?
Userlevel 7
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Hi @PdeWaard, facebook is still linked to your account. Please unlink it again on www.deezer.com/account/share
Does it work then?
How can I reset my password as I have forgotten it?
Thanks for your answer Anja.
FB had to be linked. Otherwise I could not make an account on this forum.
Unlink didn’t work yesterday. So linked again to ask the question. What’s the best thing to do?
Userlevel 7
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Hi.
You have instructions here:

https://support.deezer.com/hc/en-gb/articles/213801525-Forgotten-Password
Userlevel 7
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Hi @PdeWaard, if you still didn't receive the password reset email, please contact us directly here and we'll be able to help you 🙂
I signed up to deezer using my Facebook account, I have recently changed my plan to family. How do I let them know my login details if I don't have a password?

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