Question

Exceptional exception to push due date 5 days only

  • 20 May 2020
  • 1 reply
  • 8 views

Hi Guys,

I can only go out to pay bills on mondays due to a strict schedule my Community has come up with because of the social distancing needed to battle this pandemic.

Is there a chance to exceptionally extend my subscribtion till 5/25?

 It is only 5 days. I can only pay cash so I need to wait till my turn is up next monday.

I was not aware of this schedule till yesterday, otherwise I would have renewed my subscription on 5/18 before it expired.

Please let me know.

Thanks!

 


1 reply

Userlevel 7
Badge +3

Hello @Lola Mora, get in touch with our customer support team and explain the situation to them, I’m sure they will come up with a solution, we’re all aware of the crazy current situation.

Have a nice day :slight_smile:

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