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Double charge to my Credit Card

  • 31 October 2017
  • 3 replies
  • 414 views

I receive the charge of my premium membership in this month, how can I have this fixed????
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Best answer by Anja 31 October 2017, 17:23

Hi Gio, we'd love to help but since we need your Deezer account details to look into this, we'd suggest to contact the support team directly. They will be able to help 😊
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Userlevel 7
Badge +7
Hi Gio, we'd love to help but since we need your Deezer account details to look into this, we'd suggest to contact the support team directly. They will be able to help 😊
I've had Deezer for a few years, always paid via credit card, since November I'm getting charge through another account, therefore paying twice! I need someone to check it.
Userlevel 7
Badge +5
Hey there @bluewaters

Please contact our support team here. You need to give them confirmation of payment and the email address which is meant for the correct account. They will help you out 😉

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