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deezer upgrade from premium to deezer family

  • 9 June 2021
  • 1 reply
  • 22 views

I recently paid for my Deezer premium account and today I upgraded to Deezer family but it has charged the full amount why???

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Best answer by hpguru 9 June 2021, 18:34

It’s because you paid Premium which is one month. Cancel that and then upgrade once free.

I recommend to let them know for a refund.

https://support.deezer.com/hc/en-gb - Submit a Request

They do not refund based on community posts.

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Userlevel 7
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It’s because you paid Premium which is one month. Cancel that and then upgrade once free.

I recommend to let them know for a refund.

https://support.deezer.com/hc/en-gb - Submit a Request

They do not refund based on community posts.

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