Answered

Deezer Hifi multiple users

  • 23 November 2021
  • 4 replies
  • 31 views

Hi, I have a Deezer Trio annual subscription. Apparently that means I can add 2 other users with 2 devices each but it's not showing anywhere in my settings. How do I add the other 2 accounts?

 

I would happily switch to a family account but it won't let me due to the annual subscription. 

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Best answer by dee_dirk 23 November 2021, 09:15

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Userlevel 7
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Hey @dl1985 

Please have a look at

https://support.deezer.com/hc/en-gb/articles/206096891-Creating-a-Deezer-Family-Profile

Hi @dee_dirk thanks for that. But I don't have "members" under my settings. I have been through all the settings options to look for it. 

Userlevel 7
Badge +5

@dl1985 

Obviously your account is not set up correctly. :open_mouth:

Please let the support check once:

https://support.deezer.com/hc/requests/new

Thanks mate. I have submitted an inquiry 

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