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Deezer fined me even if I had 3 months of a free trial.

  • 8 January 2021
  • 1 reply
  • 32 views

I was willing to try the free-trial which said on the app 3 months. I did my payment options on my Iphone and gave Deezer the right to make me pay for my subscription once the three months were over. To my surprise, I was immediately charged with 12,99€. This is outrageous. The offer is very misleading and is a lie.

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Best answer by Jaime. 13 January 2021, 18:43

Hi @SailorV please get in touch with our Deezer Support Team and one of our agents will be able to help with your request.
Apologies for the inconvenience.

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Hi @SailorV please get in touch with our Deezer Support Team and one of our agents will be able to help with your request.
Apologies for the inconvenience.

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