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Deezer dropped my family accounts

  • 29 November 2018
  • 4 replies
  • 132 views

I have a family account, therefore one main account and linked accounts. Deezer have removed all my linked accounts. Has this happened to anyone?
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Best answer by Rob Igo 29 November 2018, 10:43

it sounds like your account has gone back to Premium?

Please contact support here and hopefully they can assist you (they will come back don't worry)
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Hi @Henri Retief

when you say you have a family account and linked accounts what do you mean?

With a family account you create profiles for each family member under that one main account - there's no linking to other accounts?

Can you explain a bit more in detail what you mean? 🙂
Hi Rob. I am referrring to the profiles under the main account. All gone.
Userlevel 7
Badge +7
it sounds like your account has gone back to Premium?

Please contact support here and hopefully they can assist you (they will come back don't worry)
Thanks Rob, I will do that

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