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Deezer account open on another device but it isn't

  • 9 January 2019
  • 1 reply
  • 16 views

App is stating I have my account open on another device but I don’t. I have only one device on my account which is my cell phone. How can I fix this since the app blocks my phone from playing any music?
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Best answer by Rudi 11 January 2019, 11:59

Hey there @ptgimba

I've unlinked all the devices from your account and sent you a password reset form. Please change your password and link your phone again, it should help. But if it doesn't, please let me know.
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Userlevel 7
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Hey there @ptgimba

I've unlinked all the devices from your account and sent you a password reset form. Please change your password and link your phone again, it should help. But if it doesn't, please let me know.

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