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Currys code isnt working


i recently bought headphones from currys pc world under the impression there was 3 months free deezer premium when i bought it . i have tried to use the code numerous times and it keeps saying "your code has not been recognised , please try again or contact the code provider " currys arent responding . any help getting my code to work ??
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Best answer by Ana. 31 December 2017, 11:49

@Terri Brewster please message our support on on this link and they'll help you with that 🙂

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Userlevel 7
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Hi @drake4life, I checked your account and could see that you've already claimed the 3 month Deezer offer. The Dixons offer can't be redeemed on an account with another reduced offers. You can of course try to redeem the code on another account. If you still get an error message, I need to ask you get in touch with Curry's again. I'm sure they'll be able to help 🙂
Hi i have opened a account for free for a month today but today i have brought a sonos speaker which has a three month free access whats the best way to claim the 3 months

Thank you
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Hi @Westham, the code can only be redeemed on a new account which has never had any subscription. I'd suggest you create a new account if you want to use the offer 🙂 Or you give it to a family member or friend who has never had Deezer 🙂
I have just brought a Sonos unit which has an offer for 3 month free Dezzer, I already have Dezzer but would like the 3 months for free, how do I register the code or do I have to cancel my account and then register again?
Userlevel 7
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@2503bj, please note that the code can only be redeemed on new Deezer accounts which have never had any subscription or offer activated.

You can't redeem the code on your own account but you can of course give it to a friend or family member who are new to Deezer :)

Hope that helps
Hi,

I’ve receive a promotion code but I can’t use on app.
Can you please help me,

Sylwia
We had a free 3 month trial via Curry s, we activated the account yesterday but cant get back into it
Userlevel 7
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@Terri Brewster please message our support on on this link and they'll help you with that 🙂
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I have just bought a new pc from Currys which has come with three months free music from Deezer , when I put in the code correctly I might add it stated it ` does not exist ` , is the code the problem or Deezer ?
I bought some headphones fot christmas and a a 3 month free subscription came along with it now i am trying to use the code it says it isn't recognised can you please help
Thanks
Userlevel 7
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Hey, can you send a message to our support on this link with an image of your code and your deezer account details? They'll look into this for you 🙂
Userlevel 7
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@aman I moved your post to this existing one, can you take look?
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Ana. wrote:

Hey, can you send a message to our support on this link with an image of your code and your deezer account details? They'll look into this for you :)


I do not have an account , and I do not have any way of sending you an image
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Fellowes wrote:


Ana. wrote:

Hey, can you send a message to our support on this link with an image of your code and your deezer account details? They'll look into this for you :)

I do not have an account , and I do not have any way of sending you an image


Nothing is showing on the link you want me to look at
Userlevel 7
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@Fellowes well, the first step then would be to create a Deezer account, how would you activate your code otherwise? Please message our support on this form https://support.deezer.com/hc/en-gb/requests/new
My mum brought me a google for Christmas and also gave me the 3 month free trial voucher for Deezer and before I made the account and after I made it was saying the the code is invalid no one has used it has anyone else had this problem? X
Userlevel 7
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@Jade11245 can you check out this post and message our support? They'll help you with that.
Hi
I added free three month subscription to this account but it doesn’t appear to be registered as three months free, only 15 days?

I have already entered the code coupon from Curry’s and now I can’t find it again.

Please advise?
Userlevel 7
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Hi Nick, I checked your account and saw that all transactions for the 3 month offer were refused by your bank. You then signed up for the 15 day free trial. What I'd suggest is to wait until the 15 day free trial ended and your account is a free one. You should then be able to redeem the code again. Maybe try another payment method 🙂
I have purchased a Sonos a black one speaker today from Currys PC World at Meadow Hall Shefield, and created a Deezer account in order to activate a 3 months free trial, it now looks as though I should have done it through try.deezer.com/currys and entered my unique code.
Can you help please ?
Userlevel 7
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Hi @Brian-Butterfield , please see this topic here or get in touch with our support team here with the number of your voucher 😉
I have a code from curry’s from a Bose speaker I purchase and I can’t put it in?
I have a three months deezer code because i bought a beats speaker from currys pc world but my old account i used a free thirty day subscription from deezer and i read if i try to use it on that one it wont work so i made a new account and tryed to use the code but it still doesnt work it just said code invalid ive tryed the code for both accounts works on neither someone plz help
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Hi @james travers , please see this topic 😉
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@1234Izzy code invalid is usually because you're typing something wrong, like mistaking a lower case L with a capital i or something like that, so make sure that's not the problem. If you're sure you got it right, message the code and your receipt to our support on this link and they'll look into this for you 😉

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