charged wrong amount

  • 18 July 2019
  • 1 reply

I was offered the 3 months for £0.99 and I bought that ando just checked my invoices on my bank account it said I was charged £12.99, I used my thumb to pay on my iPhone and whilst my thumb was on it’s said £0.99. I really need this money back as I’m 16, and need all the money I have to buy clothes for college, is there anyway I can be refunded??

1 reply

Userlevel 7
Badge +7
Hi there, in this case, please contact iTunes directly, we don't have access to your Apple payments. But before you contact them, go to your iphone > settings > iTunes & Apple store > Apple ID: xxx > View Apple ID > login > purchase history > and check how much you have paid to itunes.