Question

Changue users' account at a Window's 8 Phone.


I can't seem to find a way to swap between my diferent users profiles but only on a Windows phone, I get stuck with the main profile only and if there's a way to swap between them I guess I can't find the actual command to do it. If anybody had ever had this problem I politely ask for help. Greetings from Mexico.

3 replies

Userlevel 7
Badge +7
Hi there 🙂 Is it a Windows 8 or 10 phone?
Hi Anja 😊 it's a Windows 8, Lumia 435 model.
Userlevel 7
Badge +7
Hi Anja 😊 it's a Windows 8, Lumia 435 model.

Hi again, that's the problem then. Switching profiles is not supported in the old app for Windows 8. You'll need to upgrade to Windows 10 to be able to switch to another profile on the phone. Hope that helps 🙂

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