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Change Payment date


Is there any way i can change the payment date?
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Best answer by Noam Asulin 14 February 2018, 17:47

It's a bit tricky .
You need to cancel your current subscription and wait to your account become free . Then renew your subscription on the exact date you would like it to charge you .

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89 replies

Userlevel 7
Badge +7
Hi @johnny2210, you can't change the date, since you're always paying for a month upfront and it depends on the date you subscribed. You can cancel the current subscription and wait until the day you want to be your pay date :)

You can also get in touch with our support team here. They can see all details and might be able to help you 😉
Userlevel 7
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@Dmitry.Kiselev, you can't pay before the actual pay date. Deezer will charge your card automatically on the 19th 🙂
Hi Anja,

How is this ok? Delete my subscription and then wait for the desired date to create a new profile?

Are you serious?
Userlevel 5
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Dirk.Jansen.van.Rensburg wrote:

Hi Anja,

How is this ok? Delete my subscription and then wait for the desired date to create a new profile?

Are you serious?


Hi @Dirk.Jansen.van.Rensburg
When you unsubscribe from your settings in app - your plan will be avalible due to date, to which he was paid. So plan do not delete from Deezers database before it will be end 🙂 Just it now dotn be paid automaticaly again = )

if you paid 1 november / and than unsubscribe - so plan will be delete from database just 1 december (for example) And you can use your deezer 🙂 and after wait to date when you can comfort pay 🙂 and subscribe again = )
Hi,

I've been a member for a short while now and I absolutely love this service. It's made life really easy, except for one thing.

I purchased the pro account through Google Play on my mobile device around the 15th of July and now I'm finding that the debit order date or card transaction date is way too far into the month.

How can I change this?
I would like to change this to the 1st or 2nd of every month instead of the 15th.

Assistance with this issue would be greatly appreciated.

Thank you
Fred
I would like to change my date off payment to the 3rd off the every month can this be done .
Userlevel 7
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I think the only way to do this is to cancel your current subscription and renew it on the 3rd exactly ,However maybe their is another way I'm not ware of so I suggest contacting deezer support and ask them if it's possible :

https://twitter.com/deezerhelp
Userlevel 7
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@Frederic.Egersdorfer I moved your question to this existing topic as it was explained here 🙂
Userlevel 7
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Correct answer @Noam Asulin 😉
Is it possible to change my dd date?
could u renew my deezer account so i cant use my music cause ive already paid for it and it gets renewed on the 12th of january 2018 and id like it to be renewed today plz
Userlevel 7
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Hi @RichGang32 , I checked your account from here and I can see that you managed to subscribe again 🙂 Enjoy!
Can you please take this months payment on Wednesday 17th January ? Im sorry my payment failed this time. Thank you.
Userlevel 7
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Hi @Marina.Thomson , we don't really deal with payments here on the Community, I'm afraid. Your account is gratuit and if you subscribe again on the 17th January you will not lose your songs :)
If you want more details about payments, please get in touch with our support team here 😉
I need youbto please change the date of payment from the 27th of each month to the 1st of each month. I only get my salary on the 1st and when you request the payment on the 28th and 29th and 30th I pay bank charges.
Userlevel 7
Badge +7
@Marinda Willemse I moved your question to this topic as it has already been explained here 🙂
code:
Hi i need to change my payment date, Could it be the 1st of each month?
Userlevel 7
Badge +6
Hi @eduardo dubois , the only way to change you payment date is canceling your current subscription and subscribe again on the right date. If you need any more help about your payment, please get in touch with our support team here 😉
How do I change the date when the money is taken from my account please.
Userlevel 7
Badge +7
It's a bit tricky .
You need to cancel your current subscription and wait to your account become free . Then renew your subscription on the exact date you would like it to charge you .
Userlevel 7
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Please contact our support on this link and they'll help you with that 🙂
How do I change the payment date on my subscription?
Userlevel 7
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@Jay-T Please check here 🙂
Does anyone know how to change the payment date for my account, with out cancelling and being with out (for 2 weeks, as it would be in my case!). Many thanks.
Userlevel 7
Badge +7
@Grae as you can see from my answer above, I'm afraid you can't change the date without cancelling and waiting for the right date to resubscribe. This is due to how the subscription works and you pay in advance for a whole month. Hope this answers your question.

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