Question

Change email address on deezer account


Hello.
When I want to change my email address, I get the following error message:
this email address unavailable.

Can you help me ?

 

 


25 replies

Userlevel 1

I am also having the same problem.  No matter what email address I try to change it to, I get the same message: “This email address is unavailable”

Please help us!

I get this too. I think it is because DEEZER is currently requiring us to link with either a stupid google account, or with facebook.

 

@deezer,  this is lame and a quite frustrating/limiting experience.

 

 

Hello,

 

I do not want to have google associated with my account anymore, I use Deezer mostly on my android smart phone…. I would rather not have it synced/related to a facebook account either. 

 

Please provide me with alternative!!!   Ideally I will change my email to a hotmail/microsoft one!, All of my payment info and username etc  will remain the same.

 

Thanks in advance for the help/reply

Userlevel 1

I want to change my email address to a microsoft one, but I am having the same issue.  I can’t even change it to a different gmail address.  Nothing is working. Please help us out, Deezer!

Userlevel 7
Badge +3

Hello @LeMaritime, @JonS and @Ahhhhhhhhhhhhh, sorry about the inconvenience. The goal is not to link your account with your Google or Facebook account, it’s simply an issue on our side. Please get in touch with our customer support team if you encounter this error message.

Have a nice day

Hi there, 

i want to change my email adress but I have once made a deezer account with that adress. I have logged in, deleted the account, but still i cant change my current account to that email adress.

What should I do? I dont want to use my hotmail adress anymore but change it to Gmail.

Thank you.

Userlevel 7
Badge +3

Hello @Kylebrands, if you struggle to change your email address, please get in touch with our customer support team!

Have a nice day :slight_smile:

Hello, I’ve got the same problem, but I can’t follow the link - it says This site can’t be reached. Could you please help?

Userlevel 7
Badge +3

Hello @Lilspar, try again the link or google “Deezer Support” and look for support.deezer.com, it should be the first website displayed on Google. Once you’re on the website, you just need to click on “Submit a request” at the top.
Cheers

Good morning

I need to change my registered Email address, but for some reason I can’t in account settings.

Please can someone assist me.

 

Mark

Userlevel 7
Badge +3

Hello @mark.connor.127, please get in touch with our customer support team, they will be able to help you.

Have a nice day!

Hello @mark.connor.127, please get in touch with our customer support team, they will be able to help you.

Have a nice day!

:joy:

Userlevel 7
Badge +3

Hello @mark.connor.127, please get in touch with our customer support team, they will be able to help you.

Have a nice day!

:joy:

:no_mouth::thinking:

Hello,so I’ve asked the support to change my email address and I have provided all the necessary information. They still haven’t done it, how long will it take? I mean it can’t be that hard,can it.

Nevermind

I want to change my email and my password, but i forgot my password since i have been loging into my deezer via Facebook. Also I haven’t made any purchases.

I need to deactivate my facebook accont or change the email because I cant remember the password and I do not know the password of my old email too, so can you send me a reset to my phone number or another email adress ,help me pleaseeeee

Userlevel 7
Badge +3

Hello @rtezrzrterezerz, please get in touch with our customer support team so that they can help you access your account again :slight_smile:

Have a nice day

Userlevel 7
Badge +3

Hello @Habiba Waleid, you should get in touch as well with our customer support team, you’ll just need to prove your are the owner of the Deezer account and they will help you access it.

Have a nice day!

I would like to change my email address, what should I do? 

Userlevel 7
Badge +3

Hello @Andreia S Lopes, if you still have access to your account, you can do it in Account Setting. If not, or if you get an error message as well, get in touch with our customer support team so that they can assist you.

Have a nice day

I want to change my email in my account, but I don't have access to my old email. What can I do?

i can’t access my old email and i chang my email and password In my old account I was subscribed but when I change the email it’s showing I’m not subs

Userlevel 7
Badge +3

Hello @Cynthia Boulianne, get in touch with our customer support team so that they can help you :slight_smile:

Userlevel 7
Badge +3

Hello @Starmino, please get in touch with our customer support team :slight_smile:

Have a nice day

Reply