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been logged out took days to change password and all songs now gone

  • 18 August 2019
  • 1 reply
  • 23 views

The app logged me out. Didn’t recognise my password. Took me three days to finally be able to change password and log back in, but now all my songs are gone. Please can someone tell me how I can get them back as cleaning is no fun without my tunes on.
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Best answer by Rudi 20 August 2019, 16:11

Hi there @kayjay

Sorry to hear that's happened. Please do contact our support team with confirmation of payment and they'll be able to locate and grant access to your account 😉
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Hi there @kayjay

Sorry to hear that's happened. Please do contact our support team with confirmation of payment and they'll be able to locate and grant access to your account 😉

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