Ads (Waze) on premium subscription



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Userlevel 7
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The bug fix is being tested at the moment @Stephan Maritz. Thank you for your patience.
Userlevel 2
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The bug fix is being tested at the moment @Stephan Maritz. Thank you for your patience.
Are you shitting me? A fix being tested? This is a conscious decision by Deezer to implement advertising, and now you're testing a fix? Wtf is the matter with you? For how long was this tested before implementation? How about simply removing the advertisement? Jesus. What a joke.
Maybe you could just add a (*censored*) nice tip box "never show me any ads again!" as long as I am paying for my premium.

I do also get this (*censored*) every time I open my deezer.
I paid it just because of annoying ads and I'm still getting them.
I don't care if it should be a feature or just to happen when connecting to car or what ever. I DO NOT WANT TO SEE IT EVER AGAIN!

Ps. If it is a feature, why it is a totally different app? Usually features are in the app not a totally different app.

One add away from saying bye bye.
If you don't want my money, it's up to you!
Userlevel 7
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Hi there @Tomi Heinonen

We're sorry you feel that way. Please bear in mind that the feature to access Waze from our app was supposed to be dismissed once you clicked on the cross. The fix is coming to address that, because the banner reappears. Thank you very much for your patience.
Userlevel 2
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Yeah, it's taking weeks to fix. Wtf.
_Please_ fix this popup, I have been a premium family subscriber for over 18 months and it is becoming really irksome to have to dismiss an advertisement for an app which I absolutely do not want to use every single time I start deezer when in my car.

Could this please be made a priority so that the dismissal sticks once a user has cancelled the Waze prompt once, or that the Waze prompt conforms to the rest of the communications preferences set for a users account?

I have a similar issue with my family subscription, where every time I go into Notifications Deezer asks me to set up family profiles, even though I keep selecting "skip" as my family profiles were all created a long time ago. However I rarely see that one as it is not on the home screen.
Userlevel 7
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Hey @davygravy79

In relation to the Family profiles, what app version and device do you have?
Hi Rudi thanks for your response,

I am using Deezer version 6.1.5.104 on a Moto G4 running Android v7.
Userlevel 7
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Hey @davygravy79

Could you reinstall the app and let me know if the issue persists? Many thanks for replying.
@Rudi Thanks for your help on this 😎. After a clean reinstall and signing in, I am still getting the same prompt every time I view my Notifications in the app.

"Deezer Family, It's in the bag! Start creating profiles for each family member".

If I select "Skip" , it comes back again the next time I view Notifications.

I already have 4x profiles created on the account.

Could you add that one to the proposed next dev cycle also for checking , though it's no real problem at all compared to the Waze prompt!

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