Ads (Waze) on premium subscription


Userlevel 1
  • One hit wonder
  • 3 replies
You do not have time to implement separation of artists with the same name.

You do have time to implement ADS ON PREMIUM / PAID SUBSCRIPTION.

Think. Hard.

52 replies

Userlevel 6
Badge +4
Hey @Affe ! As regards your query about separations of artists with the same name, please get in touch with our ClientSupport Team and they'll look into your query and sort it out ASAP. :)
Can you give me further info about the Waze ad please? Do you receive it when you connect Deezer to your car or other times as well?
Userlevel 2
@Alessandra.Deezer Look at screenshot same issue. When connected to my car. Please disable i`m a paid user. So i don't want some ads

Badge
Hi,
There was that if I paid premium acount I dont get commercials.No there is coming commericials about waze everytime when I open my deezer. So how is going to give me refund?discount?
Userlevel 6
Badge +4
Hey @Bram.Fransen! Thanks for reaching out. I'm afraid it's not a bug, as you can see on this topic, sorry for the inconvenience!
Userlevel 2
Hey @Bram.Fransen! Thanks for reaching out. I'm afraid it's not a bug, as you can see on this topic, sorry for the inconvenience!


Lol how can this be a new feature? Its has nothing the do with music. Wave just want to have more customers and the will pay you for this "New feature".
Userlevel 6
Badge +4
Hey @Bram.Fransen ! I am really sorry and I can understand your frustration. Can you please vote this idea? It will definitely help 🙂
Userlevel 6
Badge +4
Hey @turo.saari ! Can you give me further info please? Does this always happen or just when you connect Deezer to your car? Thanks 🙂
Badge
Hi,

When using bluetooth, example my bluetooth speakers.
Turo
I cancelled my subscription yesterday, bought Spotify, they have Wave add as well, but you can immediately toggle it off.

So let's do it his way to see when guy sfrom Deezer wake up?
Userlevel 7
Badge +5
Hi @turo.saari this should only happen when connecting to a car. Are you connecting to normal Bluetooth speakers?
Userlevel 7
Badge +5
Hi @mbuzalkova we are sorry to see you go. You can close the banner in our app, too. Let me know if I misunderstood something.
Userlevel 1
I do not pay for Premium service to see ads. Not in car. Not anywhere. So, canceled my subscription.
Bye!
Please disable these a annoying Waze pop ups on my paid subscription else I will be cancelling and moving to Spotify
Userlevel 7
Badge +6
Hey @Resham.Sathideen

Thanks for the feedback about the banner. We'll let our teams know.
Badge
It comes also with my Jbl speakers.
But car or not I am paying for no commercials and stil there is commercial???
So I will also cancel my supscription if there is no coming chances.This is first time to my, when paying no commercials there is commercials.WHY??
I agree with OP, there needs to be separation of artists with the same name. This really is basic coding using unique IDs.
But more importantly...wtf is with the Waze ads. It happens when I open the app. Regardless of what I am connecting to. I am a paid subscriber. Do what you do best.. Stream good music. That's your job. Your want money from ads, give the ads to the people who don't pay you. We like your service and pay you for it.. Don't ruin it by becoming greedy. Seriously
Badge
And also for waze, because now you for me to see commercials for waze I hate it also.
Do you think that if you forze to see it still I am baying for not see it, I wil start to use it.
Why you say pay, no commercials??
Change it, pay and see still commercials.
I feel being stupid to pay Deezer. Today I click waze commercial 20 times off!!
Userlevel 7
Badge +6
Hello there @Pierrep @turo.saari

Sorry you feel that way and thank you for the feedback given - I'm happy to pass it on. In the meantime, please keep an eye on this topic for more info.
Userlevel 2
Badge
So these idiots at Deezer really don't intend on doing anything about this?

I'm a goddamned paid subscriber and I get a fcking ad for WAZE, which I WILL NEVER USE.

1st of August I'm joining Spotify.

Cheers, twats.
Userlevel 2
Badge
Just received a notification on my 1 star review of the app because of this ad, they are working on perhaps disabling this feature.

FEATURE. Fcking LOL.

Goodbye!
Userlevel 2
Badge
Hey @turo.saari ! Can you give me further info please? Does this always happen or just when you connect Deezer to your car? Thanks :)
Are you seriously implying that you have no idea what he is talking about?
Userlevel 7
Badge +6
Hello again @Stephan Maritz

I'm sorry the Waze banner is an inconvenience to you. We've already reported this to our team.
Alessandra was asking because the banner should only show up if a user connects the device to a car. If it pops up without this type of connection, it's a bug and needs to be looked at differently.
Userlevel 2
Badge
Hello again @Stephan Maritz

I'm sorry the Waze banner is an inconvenience to you. We've already reported this to our team.
Alessandra was asking because the banner should only show up if a user connects the device to a car. If it pops up without this type of connection, it's a bug and needs to be looked at differently.

Are you listening to yourself?

You're effectively saying that the banner advertisement is there by design, and meant to stay?
Userlevel 2
Badge
I received a mail from Deezer support claiming that the banner will be permanently dismissed if I clock the X, but it still pops up every time I connect to my car.

Crying shame that people are paying for no ads, and then getting ads.
Userlevel 2
Badge
Even after a new app update today, I still get a Waze banner advertisement every time I connect. They're not really planning on removing it at all, it seems.

Reply