Answered

Add phone number to my account


Hello I would like to add my phone number to my account but I can’t find any option for that?! How can you add it?
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Best answer by SaraJaleh 7 August 2021, 08:01

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Userlevel 7
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Hello I would like to add my phone number to my account but I can’t find any option for that?! How can you add it?

Hey Carlos, what do you want to add your number for? Is it for a subscription via your mobile provider? Let me know which one it is 🙂
Thanks for replying Ana, I was just wondering since some times when the app logs off, it ask me for my number so I was like ... let’s add it to my profile but I didn’t find any option
Userlevel 7
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Thanks for replying Ana, I was just wondering since some times when the app logs off, it ask me for my number so I was like ... let’s add it to my profile but I didn’t find any option

Hi there, as Ana said, you don't have to add your number. But if you still want to add it, you can do it on browser on this page https://www.deezer.com/account 🙂

Why can't I add my mobile number to my account? I don't have an option to do that. 

Userlevel 7
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Hey @ahfarg 

Thanks for getting in touch. As you can see above, there's no need to add your number to the account, but if you'd like to, just do it via PC/Mac desktop :wink:

Thanks for replying Ana, I was just wondering since some times when the app logs off, it ask me for my number so I was like ... let’s add it to my profile but I didn’t find any option

 


Hi there, as Ana said, you don't have to add your number. But if you still want to add it, you can do it on browser on this page https://www.deezer.com/account 🙂

 

There isn’t a way to do that!! Dont have this option..! I have this shit of Deezer on my multimedia car and there, I can only connect with a phone number! But I can’t add it in nowhere!!! 

Userlevel 4
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Hey @Juscelino.Carvalho 

Please use this url to open Deezer Support page

then sign in with your current information.

 

Select ‘Edit my profile’ 

A page like this one will load:

Add your phone number here!

 

Done.

Ps. However this wont be used anywhere 😅 (except for probably support cases & notifications probably)

I found that link to Edit My Profile and I did it… But… guess you! It doesn’t work when I try to connect I get the error “There’s no account linked to this number, would you like to create one?”.

 

Userlevel 7
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Hey @Juscelino.Carvalho if that is the case please contact our Deezer Support Team and one of our agents will be able to add the phone number to you account.
Thanks :)                                                                                                                                                                                                                                         

Userlevel 1

Why, if I was originally registered using email, then I cannot add a mobile phone number to my account to subscribe through a mobile operator? In Russia, a subscription through a mobile operator is cheaper, but for it you have to create a new account, it is unacceptable.

Userlevel 4
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Hello @AlKhoruzh 

Please contact your Deezer Costumer Care team; they will be able to link your Deezer account to your mobile operator subscription without any problem.

Thanks :)

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