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Account cancelled but Deezer took a payment today


I cancelled my account about 1 month ago and deezer still took a payment today ?
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Best answer by Rudi 15 March 2019, 12:14

Hi there @Bridget Madden

I've checked the account linked to the email you used here in the community and the last payment taken was on 24th January. So it might be that you have another account set up.
In that case, please contact our support team here and show them confirmation of the payment taken today 😉

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Hi there @Bridget Madden

I've checked the account linked to the email you used here in the community and the last payment taken was on 24th January. So it might be that you have another account set up.
In that case, please contact our support team here and show them confirmation of the payment taken today 😉

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