Solved

Account Abuse


Someone is using my account, I know because songs on my just heard are songs I’ve never played before, in fact, they’re in another language. How do I prevent this person from using my account? I’m really angry right now because nobody knows my accounts password. Is there a way to know where this person is?
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Best answer by Rudi 12 February 2019, 17:50

Hi there @Nick77382

I've unlinked all devices from your account and sent a password reset email. Please change your password and login again. For more info, please visit here.
There wouldn't be a way to find out about the location of the person using the account based on the information we have access to.

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Hi there @Nick77382

I've unlinked all devices from your account and sent a password reset email. Please change your password and login again. For more info, please visit here.
There wouldn't be a way to find out about the location of the person using the account based on the information we have access to.
Thank you so much! I appreciate the help.

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