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account

  • 13 October 2021
  • 4 replies
  • 26 views

I have an account trough t-mobile, and i pay for an abonnement trough them, only deezer doesn't recognise me anymore. Friday it worked and saturday i had a free account, but i still pay t-mobile for an abonnement. T-mobile can't help me so i ask you for help. 

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Best answer by Noam Asulin 13 October 2021, 15:32

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Userlevel 7
Badge +7

First I would suggest to have a look below and see if it helps :

 

https://en.deezercommunity.com/your-account-and-subscription-5/paid-but-still-being-asked-to-subscribe-2169

 

If it doesn't then you can contact Deezer support directly for help :

 

How to contact Deezer Support | Deezer Community, bringing music lovers together

Thanks mate, will do, its not that clear how to contact them, so thanks again. 

 

Music fan myself to :p

Userlevel 4
Badge +1

Helo @Rick Retel 

Please contact our Deezer Customer Care team, they will be able to help you to activate your subscription. 

Thanks :)

Userlevel 7
Badge +7

Thanks mate, will do, its not that clear how to contact them, so thanks again. 

 

Music fan myself to :p

 

Welcome

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