How can I restart Deezer?

5 replies

Userlevel 7
Badge +4
Hey Jan, what to you mean by restart? By force quitting on your phone and opening again it should restart it, what are you trying to do, exactly?
restart means reset application because it is not active any more
Userlevel 7
Badge +4
You mean the subscription isn't active?
During the last two weeks I repeatedly receive following message from
Deezer in the Czech language: Application Deezer is not active. Reset it
to enable continuation of synchronisation (translation into English).
I do not receive recommendations for the albums according to
my interest which I always in Deezer appreciated.
To restart application means to uninstall and reinstall it?
I have stored selected albums according to my interest. Does it mean I will
loose them in the uninstallation?
Subscription is active.
Userlevel 7
Badge +4
Hey Jan, you're using an iPhone, right? Try uninstalling the app, restarting your phone, and installing it again. Everything you downloaded will need to be downloaded again, but you won't lose your playlists or favorites 🙂


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