Deezer widget does not show on lock screen
Hi
Here are a few reasons why Deezer might not be showing on the Lock Screen of your iPhone 11. Here are some of the most common ones:
•   You may not have enabled the Deezer widget on your Lock Screen. To do this, open the Deezer app, tap on the More tab, and then tap on Widgets. Select the Now Playing widget and then drag it to the Lock Screen.
•   You may have disabled notifications for Deezer. To check this, go to Settings > Notifications > Deezer. Make sure that the Allow Notifications toggle is turned on.
•   There may be a problem with the Deezer app. Try restarting your iPhone or reinstalling the Deezer app.
If you've tried all of these things and Deezer is still not showing on the Lock Screen, you may need to contact Deezer support for further assistance.
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Hi. It’s always been like that, right from the beginning.
When I connect with wireless earbuds or headphones I can see the controls, although even then not always.
They disappear only when connected with AUX cable or on speaker.
deezer version 6.2.4.98
android version 10
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Thanks
Hi Josh, I'll pass your feedback on to our devs. Keep an eye on the next update and let me know if it still persists. Thanks!
Same problem on Huawei Honor 9.
All notifications for Deezer are enabled.
Same problem since a few months with my Xiaomi Mi A1 Android 9. I cannot skip tracks from my lockscreen. All notifications for Deezer are activated.
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Edit: The last 4 days, a music player widget is there!
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Same problem for Pixel 6Â
Hi Josh, I'll pass your feedback on to our devs. Keep an eye on the next update and let me know if it still persists. Thanks!
Same thing happens with my iPhone???
Following all the advice still nothing.Â
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This is it! a blank screen !
Hi,Â
Is there a solution already for this issue. I’ve been using Deezer since 2016 on various iPhone models. The widget would always show on Lock Screen. Since almost an year now, it doesn’t appear while the songs are playing in background so you can’t skip tracks, pause tracks or have any info on the song being played. Currently using it on iPhone 11 with the Deezer app updated, all notifications allowed and have also allowed it from app management in the phone.Â
Hello.Â
Since nobody has replied :
All the notifications are on, still no controls on my lockscreen, only the deezer's banner, just as shown in one of the pists above.
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Hello
It's huawei p30 proÂ
Hello
Hello
Thank you
Thanks for coming back to us
I've forwarded your versions and details to our devs so they can look into thisÂ
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Hi there, so does Deezer not show up on your lock screen at all? Can you send us a screenshot of what you see in the lockscreen while Deezer is playing tracks?
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