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Loading issue on iOS devices (FIXED)


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Douglas Gouthier wrote:

When I try to use Dezzer with IOS, It's showing a message: "Não precisa fazer mais nada. Seu pedido de assinatura está sendo processado. What I have to fix it?


Mesma coisa para mim... nao sei mais o que fazer!!!! Ninguém me responde 🤨
The same🤦‍♀️😡😡
Please fix asap or I will be forced to cancel my subscription !!
У меня та же проблема на 3-й день. Как долго ждать? Уважаемый Deezer team, вы уже взяли наши деньги, и вместо вашей любимой музыки, мы получаем проблемы и разочарования.

Надеюсь, это продлится недолго.
This needs to be sorted - I am paying for this!
please sort this
it needs to be changed
Hello. Deezer app doesnt work anymore since 1 week on my Iphone. What can I do?
Thanks
Subscription Cancelled 🙂. Sure im not the only one
I’ve just subscribed the 3 months discounted and now it still gives me that i haven’t subscribed anything even though they got the money but there is no subscription !!!!!
Userlevel 7
Badge +5
Hi everyone, we have released a new version of the app which fixes this problem. Please make sure you have 6.45.1 installed.

We are very sorry for the inconvenience this has caused.
error solve
Flo.Deezer wrote:

Hi everyone, we have released a new version of the app which fixes this problem. Please make sure you have 6.45.1 installed.

We are very sorry for the inconvenience this has caused.


But your solution is paid again ??? That’s real ?? And also we had lost like 6 days in our subscription and you don’t do anything.... please think a little bit in client services
Userlevel 7
Badge +7
Hi @CarLos ToVar

you have to bear in mind that Deezer submitted this to Apple on Friday, it took Apple that long to check and verify it so not all of the delay was Deezer's fault 😞
Hello, I tried to use my app but nothing. Show a message “estamos atendiendo tu solicitud de suscripción” but I paid few days ago with apple.

doesn’t working, please check my account.

brgds,


Wendy Vásquez

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