Deezer Flow still playing disliked tracks


Userlevel 1
Ive been using deezer for a while now and is by far my favorite streaming service but flow sucks. It plays the same songs everytime and if I click the dislike button it still plays it again 10-15 songs later. I've been looking into it and it says if you dislike a song one time it won't play again in 24 hours but if u dislike it 3 times it won't play ever again. I don't know if that's true or not but I've disliked songs and they still play within the 24 hour time period and when I dislike a song 3+ times it still plays it again. Flow also just plays all the music I have in my playlist and random music that has no relation to the songs/artists/genres I like. I'm wondering if anyone else has this issue and if there's a way to fix this.

104 replies

Not an optimal solution but mentor.fm which links to your deezer account has a flow-esque feature that makes genre transitions more smooth, it collects your music preferences from deezer, facebook and lastfm.

Give it a try.
Userlevel 7
Badge +6
Jeepkid707 wrote:

Ive been using deezer for a while now and is by far my favorite streaming service but flow sucks. It plays the same songs everytime and if I click the dislike button it still plays it again 10-15 songs later. I've been looking into it and it says if you dislike a song one time it won't play again in 24 hours but if u dislike it 3 times it won't play ever again. I don't know if that's true or not but I've disliked songs and they still play within the 24 hour time period and when I dislike a song 3+ times it still plays it again. Flow also just plays all the music I have in my playlist and random music that has no relation to the songs/artists/genres I like. I'm wondering if anyone else has this issue and if there's a way to fix this.



Hi there, this is due to the limit of 2000 tracks per list. Meaning your list of disliked tracks in our system has reached 2000 and therefore new disliked are not taken into account. But rest assured that our developers are already working on that. I will let you know as soon as I have an update! Thanks a lot for the feedback 🙂
am frustrated now, flow used to be awesome and cool, good music that i like, now all i hear is freaking Mexican music, French, and JA RULE ne-oy and all that weird songs?! and freaking Spanish rap.
i keep clicking x (to not play this ever again) and it keeps getting worst. 🙄help.
Userlevel 7
Badge +6
@Hoogic I moved your feedback to this topic. You've reached the limit of 2000 disliked tracks, meaning that everything you dislike for now, is not remembered by Flow, but we're already working on it. Will hopefully be changed really soon!
Badge
Would be great to be able to dislike an artist entirely - sometimes there's an artist whose song I dislike but flow seems to think maybe something else they did I would like but sometimes I just want that artist banished from flow forever.....
Userlevel 7
Badge +6
gdr wrote:

Would be great to be able to dislike an artist entirely - sometimes there's an artist whose song I dislike but flow seems to think maybe something else they did I would like but sometimes I just want that artist banished from flow forever.....



This was already mentioned in an idea forum and we'll let you know should there be an update in the future 🙂
Wow this is why my flow is now unusable !

Seriously, I was using this to discover musics and artists that I may like. But for now I only get artists that I now I hate...
Are they "Premium songs" that goes into all users' flow ?

Hopefully I can skip as much as I can... But I don't now if I'll unsubscribe if it stays like this...
Userlevel 7
Badge +4
It shouldn't be playing only artists that you hate, though. Disliking matters, but Flow also takes into consideration the stuff you do like so if you've favorited the songs/albums/playlists/artists that you like, it should be taking that into account and making better recommendations. Have you been using it long?
Yes I'm using Deezer for years. But these days I only gets artists that I hate. without any relations with things I listen or like.
I listen lots of styles but when I see all commercial french rap inside my flow I don't know how it can choose those (bad) contents.

And I'm not the only one. We're some old user that get strange recommandation of things we don't like at all. And it's pretty new. Did you make some modification into the Flow ?
because getting all commercial french musics like : Jul, PNL, Maître Gims, Niska... All that "quality content'" I dislike is frustrating...

I'm listing all kind of music and they must have issues with artists relations because I don't listen at all those ones.
Userlevel 7
Badge +6
Hi Adrion, we didn't change anything or at least not that I know of. I checked your Flow and "French music" is one of your tags, because you've liked french artists and have french tracks in your favourites. Of course this is very vague and therefore can include french rap, french pop etc, but it will mostly suggest popular french tracks.
But in your recent Flow I also saw a lot of rock which you seem to like 🙂 . I understand that you are not happy with your recommendations right now, but that's what the dislike button is for. Not only will Flow learn, but also the data team will check the bahaviour of users with certain tags and might adjust this in the future 🙂 I'm happy to pass your general feedback on to the team. I hope that in the near future you'll like your Flow recommendations much more! 🙂
Userlevel 1
the same songs playing issue was fixed for a couple days but ever since then flow still plays the same songs in my playlists and other genres of music that I don't like or songs in a completely different language. I try to use flow to find new songs to add to my favorite tracks bc I get bored of music very fast. this is just very fustrating when I try to find new music but instead I get Spanish music or the same exact songs ive been listening to. also the dislike button never really works bc songs I disliked a month ago still try to play on flow and will not go away. I'd love to see an update asap bc I might go back to Spotify or Google play music bc this is very annoying.
Userlevel 7
Badge +6
Jeepkid707 wrote:

the same songs playing issue was fixed for a couple days but ever since then flow still plays the same songs in my playlists and other genres of music that I don't like or songs in a completely different language. I try to use flow to find new songs to add to my favorite tracks bc I get bored of music very fast. this is just very fustrating when I try to find new music but instead I get Spanish music or the same exact songs ive been listening to. also the dislike button never really works bc songs I disliked a month ago still try to play on flow and will not go away. I'd love to see an update asap bc I might go back to Spotify or Google play music bc this is very annoying.



Hi there 🙂 I couldn't see any foreign language tracks in your recent Flow. Do you have an example?
It is possible that the tech team changed something in the algorithm as a test. I'm happy to also pass your feedback on. Regarding the dislike button: Please note that at the moment there is a limit of 2000 disliked tracks and since you've reached that limit, tracks you are dislking now, can't be taken into account. But our team is already working on chaning this limit as it's obviously not working with Flow. I will keep you posted about any updates!
Thanks a lot for your feedback! 🙏
Userlevel 1
Badge
I agree with all of the above. The Flow was at least bearable before, with the only big problem being:

The same most famous song by an artist is repeated over and over again. Don't know how many times I've heard "Bohemian Rhapsody" or "Mama I'm Coming Home". I never heard any of the less-known songs by an artist. Even though there are hundreds of Pink Floyd, Black Sabbath, or Queen songs!
I even followed a forum recommendation to remove all track-likes, and replace with artist-likes. No difference.

Now, since a few months, the Flow is even worse! It plays contemporary shit like Chainsmokers, Major Lazer and Calvin Harris. I can't understand how my list of 80's pop, progressive metal and synth can result in Sia and frikkin ZAYN!

I didn't even know the X-button just worked for 24h! That is utterly crap! If I temporarily dislike a song, I'll skip it, thanks very much. X means "Don't destroy my speakers with that crap - never play it again Sam!".

I migrated from Spotify to Deezer because of free inclusion in telephone package. After the premium period expired, I searched for a reason to pay - and found none! I have stayed so far, because my list of liked artists is quite huge. But with this new Flow, I think I'll leave you.

/J
With this new Flow update it got worse, it's unplayable so far because always bring songs I really hate. I think this flow was made to irritate deezer users. That's sad. I think it should work like an old site called Jango, their suggestions were amazing, deezer must implement the same routine or some sort of AI embedding algorithm. The current one is unusable.
Userlevel 5
Badge +3
@John Doe appreciate your feedback a lot!!! Still learning and developing the feature constantly. This is essential to make improvements.
But what about the other Flow tabs? No new recommendations in there either?

@rafaelszp
rafaelszp wrote:

I think this flow was made to irritate deezer users.


We actually made it to give you guys more choice and let you discover new music 🙂
You can dislike the songs you don't like and you should definitely check whether you have enough "liked" music/artists on your account. Only then Flow can play the songs you didn't even know you wanted to listen to 😉

🤙🏼
Userlevel 1
Badge
Hi Shannon,

Thanks for your reply!


Here are some suggestions to create a Flow that is useful:

  • Re-program the Flows:
Current "Your [not so] personal soundtrack"
My opinion is that you can delete this flow. Nobody wants to use it. It is just random stuff from random artists. Replace with a "radio channel" type flow, with maybe some variations. Then the user can select if they want to hear a mix of Kanye and Rihanna songs or an RnB channel. Oh wait! You already have this as Channels, so just delete this Flow.

A New Flow "My truly personal soundtrack"
Play ONLY songs from my artists/songs. Make sure that all songs by an artist is played, not just the top 5 percentile.
There can still be a weight factor, so that popular songs are favoured, but do not set it at 99%, but rather like 30%.
This is comparable to "play all my MP3s in random order" if I had a collection.

A New Flow "My truly personal soundtrack, but inspired by others"
This Flow may correspond to the other Flow tabs you ask about. I Rarely use them, but when I do, the included artists/songs are not what I want. You have to be better at finding similarities.
If I have inlcuded Kim Wilde in my artist list, then you could also play Pat benatar, Nik Kershaw, Bananarama. But don't play Sex Pistols or Edward Elgar, just because "They're also British". Be better at looking at categories/tags. Also see the "My truly personal soundtrack" above, which is the base for this Flow.


  • When an X is clicked, that song shall NEVER be played (automatically). Maybe the song is wrongly attributed? Maybe it is a collaboration with a dick? Maybe it is the artists accordion-polka-period?
  • When a song is about to be played, check if it has been played recently first. I don't expect to hear the same song on the same day! If the selection is small (like a single album) make sure that songs are not truly random, but rather spread out from eachother.
  • A limit of 2000 dislikes may sound like a lot (if the Flows are working). But when the Flow is always playing the wrong songs, a 2000-limit is way too little. Also, make it possible to dislike an album and an artist.
  • A disliked item may (and shall) of course show up in searches. And shall be played if I actually click on it. But never ever shall it be played in any of the modes (flow, album, etc.). Maybe add an icon next to the heart, indicating the status as non-playable. Maybe a crossed heart?



Some other random thoughts:
  • Web: The lower left corner contains a small player. There's a ...-menu, where you can see more details. But you can also show the artists in a Tooltip. And also the whole title if it is too long.
  • Web: There should be a way of looking at the album cover without text/shade on top of it, and also bigger of course.
  • Android: The progreess bar is hard to handle, if you want to go all the way to the start, the screen ends and you normally get to 0:03 or 0:05, and you have tot try several times to get to 0:00. The same at the end of the song. So let the bar end some pixels before the screen ends.
  • Web: Report a problem: There is a option "This track wasn't recorded by the artist shown". But I lack the following: "This artist has the same name as another artist, and this is not the correct one". There is a unique database ID for each artist, but with the same name it is possible to tag with the wrong ID. If I check the first option "This track wasn't recorded..." it think it is a little bit too generic for your staff to look into the problem, because technically the artist is correct and a quick google will not reveal to an investigator that it is the wrong artist (a deeper google will of course show the problem).
And, beacuse I am a Nice guy, I end with some hopefilling kudos: The service works well on both web and Android. It looks stylish and is easy to use.

Best Regards,
John
Userlevel 1
Badge
Also: If you add an item that is X-ed to a playlist, it shall of course be played if the playlist is played. I'm talking about forbidding it in all automatic lists.
Userlevel 7
Badge +4
@John Doe thanks for the suggestions, we'll make sure to pass it on 🙂
I have exactly the same issues you have with Flow and it is very very annoying and Flow is completely useless due to these problems and actually I am thinking about canceling my premium subscription because of that as I don’t fell they at Deezer actually gonna improve Flow nor fix its numerous bugs.
Userlevel 7
Badge +6
tad_tk wrote:

I have exactly the same issues you have with Flow and it is very very annoying and Flow is completely useless due to these problems and actually I am thinking about canceling my premium subscription because of that as I don’t fell they at Deezer actually gonna improve Flow nor fix its numerous bugs.



We are indeed working on the disliked track limit. I don't have an ETA just yet, but can promise that we're currently working on it 🙂 Sorry for that. I appreciate your frustration and hope that I will soon be able to share more details about this.
I have Deezer Family subscription. One of my family members has blocked a song that she does not want to hear any more from her flow, the program still suggest that song quite often (one in five). Is there some kind of bug in general? What can be done to correct this situation?

Song name is Johanna Kurkela: Lohtu
Userlevel 7
Badge +5
Hi @Oryctolagus we have seen this happening as well and our devs are working on it. We will let you know here once this problem has been solved.

Thanks for your understanding 😉
Why does deezer keep to play the rubbish indie pop crap songs that I remove at least once per day?!?

AND THEY KEEP PLAYING on that same day?!?


why are you forcing pop crap on my playlist since nothing of my liked artists doesnt sound even remotely like that?!

I mean I'm using free premium and i've started to turn ppl away from deezer that ask me is it good, becaus it's faaaaaaar from good

peace out
Userlevel 5
Badge +3
@Janezz Krasevac please check the discussion above 🙂
Userlevel 7
Badge +6
@Janezz Krasevac Can you give us the name of the song and artist you recently disliked, which is still playing in your Flow?

Reply