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Deezer BETA Desktop App - all feedback, bug reports, tip and ideas / suggestions here please!


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Asimov wrote:

One year has gone and still no media keys to control music on the desktop app.

In addition, now you have disabled the old web player UI (which did support media keys), and replaced it with the new one, also not supporting media keys.

Media keys are a simple as much as needed feature for people who listen to music from a PC, to me it's quite unbelievable that you just ignored this.

Anyone having some update - or at least a workaround - about that?


Totally agree with you. I was using the old app for mac, which wan't brilliant but at least was working. I had to replace this week with the Beta version, which doesn't work!!
I am surprised to see that this has been going on for a year and nobody from Deezer has fixed. I will unsuscribe from the service if it doesn't get fixed soon.
After installing the version 0.18.2 for the PC, the application started to shut itself down. I run the application, it appears for 1-2 seconds and immediately closes by itself.
Windows 8 (64)
I have the same problem with newest version, the app crashes after a second and i have to reinstall 17.5 each time i restart my computer since i cant turn off auto update.

Windows 8.1 64bit
Shocker wrote:

I have the same problem with newest version, the app crashes after a second and i have to reinstall 17.5 each time i restart my computer since i cant turn off auto update.

Windows 8.1 64bit


can you please upload or share the 17.5 installation file via https://wetransfer.com/
I am having the same problem with 18.2.19 crashing, 17.5 was no problem. has anyone found the answer.?
partisana wrote:


Asimov wrote:

One year has gone and still no media keys to control music on the desktop app.

In addition, now you have disabled the old web player UI (which did support media keys), and replaced it with the new one, also not supporting media keys.

Media keys are a simple as much as needed feature for people who listen to music from a PC, to me it's quite unbelievable that you just ignored this.

Anyone having some update - or at least a workaround - about that?

Totally agree with you. I was using the old app for mac, which wan't brilliant but at least was working. I had to replace this week with the Beta version, which doesn't work!!
I am surprised to see that this has been going on for a year and nobody from Deezer has fixed. I will unsuscribe from the service if it doesn't get fixed soon.



Using media keys both on laptop and external keyboard - both are working with Deezer app. So probably some hardware differences.

But I'm the "lucky one" using Deezer on windows 8.1 which crashes immediately after start (after latest update - 0.18.2) and reinstall does not help.
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As the users with problems all have Windows 8, it might be a missing function or DLL from Windows 10 that causes the crashes. I don't have this problem on the latest version of Windows 10 64-bit.
damirkh wrote:

Windows 8.1, Deezer 0.18.2.19. Today after update Desktop app closes automatically after start


Hello, update again today, still the same problem, HELP!
bluezzbastardzz wrote:

As the users with problems all have Windows 8, it might be a missing function or DLL from Windows 10 that causes the crashes. I don't have this problem on the latest version of Windows 10 64-bit.


I have the aforementioned problem, even though I have windows 10 64 bit, so I don't think the issue is related to which windows version are you using.
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OK, good to know, thanks for reporting.
Still the same problem to me, Running the version 0.18.2, the application closes immediately opens.
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Keyboard navigation bug, OSX 10.11.6.
  1. Use Cmd+Right arrow to forward through one song currently playing, say, to 1/3 of the length
  2. While it is playing click into the tracks' space but not on a track and
  3. Use Cmd+Right arrow to skip to the next song in the playlist
Next song starts playing but the time slider remains fixed in place, i.e. doesn't get reset to 0:00 mark.
I just downloaded the beta app for Mac (Mojave 10.14.1) and the media keys don't work. I use these all the time on Spotify. How quickly are fixes rolled out on this app? Seems like a very basic omission, unless it's just a bug for me? I'm not sure I could live without this!
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andyrpearson wrote:

I just downloaded the beta app for Mac (Mojave 10.14.1) and the media keys don't work. I use these all the time on Spotify. How quickly are fixes rolled out on this app? Seems like a very basic omission, unless it's just a bug for me? I'm not sure I could live without this!


Nope, it's not just you, I'm affected too. Flipping Deezer accessibility service doesn't help.
Will the download option be available on the desktop app? I also have the deezer music app on my laptop but in deezer music app even though I can download the playlists I make, I am not able to change the track order in the playlists
andyrpearson wrote:

I just downloaded the beta app for Mac (Mojave 10.14.1) and the media keys don't work. I use these all the time on Spotify. How quickly are fixes rolled out on this app? Seems like a very basic omission, unless it's just a bug for me? I'm not sure I could live without this!


This issue seemed to resolve itself for me on restart. So maybe just an issue related to initial install.
I'm running Windows 8 Pro and have been using the desktop app for months now.
For the last week it keeps crashing even after a complete re-install.
Any advice?
Mac, v 0.18.2.6 (and earlier):
the scrobble functionality seems to be implemented in a bad way - based on the position in the song, and not the actual listened length percentage - so if you're i.e. checking out an album really fast (listening for a few seconds in different spots of the track) you can scrobble all those songs while technically you haven't listened them at all.
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Windows 10 (app version 4.0.5):

is threre an option to disable the new popup in Windows 10?



After the last update I have a new popup (play/pause, next, etc.) from Windows 10 if I use my mediakeys.
If I use the app buttons (app in focus and forground), it won't happen. If the app is in background but visibile the popup will also shown. If I will use my mediakeys I will not have also these popup control.
This is really really really annoying.
Userlevel 7
Badge +5
CalmUruk wrote:

Windows 10 (app version 4.0.5):

is threre an option to disable the new popup in Windows 10?



After the last update I have a new popup (play/pause, next, etc.) from Windows 10 if I use my mediakeys.
If I use the app buttons (app in focus and forground), it won't happen. If the app is in background but visibile the popup will also shown. If I will use my mediakeys I will not have also these popup control.
This is really really really annoying.




Hi there, I'm sorry, but it's not possible to change this at the moment, but we have passed the feedback on to our devs 😉
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Hmmm.. my Windows 10 app is only version 3.4.18.0?? Any reason anybody know?
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Ignore my last post just noticed the update - uninstalled the previous win 10 app and reinstalled 🙂 nice! 🙂
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I still want to know what "Bring All to Front" actually does as I can't tell? Anyone?

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