Subscription and payments

How can I close my deezer account permanently?

The app is stop working frequently and cannot be used. A message indicate that there is another app in use with the same credentials. bug valid for all platforms and there is not related to the beta version

Hello, I keep finding music saved to my favourites and playlists that I have not set up or even listened to and also saying someone is listening the same time as I'm using my account. I have tried resetting my password, logging in and out and still having these issues??

Hello! How can i change my country? I don't want see music that recommended for my country

Im trying to delete my free deezer account but i cant because im not subscribed, is still possible to delete it ?

Anyone else had an email, stating there will be an increase in monthly subscription, from November, of £2.00? Apparently, Deezer are investing in HiFi quality sound, as a sweetener. I for one, will be moving on elsewhere

Why is the family subscription, auto-renewal canceled and transferred to a free plan?I am a citizen of Russia.

When I'm jus t listening to music I like to scroll through songs I like and queue them up to play. I can't work out how I do this, what am I missing? I'm using the Android version (v6.2.30.88)

I got a mail where I'm being told I will be upgraded to HiFi for a small amount of money. The problem is I don't even want HiFi, so, who I can opt-out of that automated upgrade?

Before I start I wanna say i'm pissed off and i'm considering leaving Deezer after 10 years!It first started out with not showing the ‘Featured in’ section on the artist page anymore(first in webbrowser, then the desktop app, and still isn't fixed after I told them about it more than a month ago), and now my account is blocked because it appears to be free even though I paid only a couple days ago(auto payment, never had a problem with it).I don't know what's going on at Deezer but i'm at the breaking point, FIX THIS SHIT!(and before you reply with it; the 'I've paid for Deezer but I'm still being asked to subscribe/ Paid but still Free’ section doesn't help either)

 guys, we need help. I don’t have this deal. Maybe anyone can help?

When will Deezer release an App for Apple TV? We’ve been asking for years but there’s no straight answer. Please be honest or should we just migrate to Apple Music for a more seamless experience?

I subscribed to a Family membership but I can not add Family members 

I have a Premium account since 2018 but i have a free account since yesterday.i paid every month my subscription please reactivate my account asap

It started only recently. But when i want to choose specific song sometimes it happens, that completely random song starts to play, insted of the one that i picked. And after i press on the song that i wanted to play again it's okay.

Hi! I see this price increase unacceptable. Just because you introduced HiFi quality, you will double subscription for Family package. There is no other choice? If this is true, I'll have to cancel my subscription. Waiting for a feedback. Thank you!

Okay so my payment details failed due to having lack of funding in account, how long does their grace period last for I get paid in a few days just don't want it to expire.....

I have requested a password reset mail from two different mails. I have not received them

Hi, I've just subscribed to Deezer family I would like that each profile will login directly to his profile and not be able to switch to other profile Is it possible ? Thanks

Just got the below email and wondering what's going on. I'm in the Caribbean, Jamaica specifically. Spotify recently entered the market so I guess I will be switching. We appreciate that you're part of the Deezer Free listening community; however, sometimes good things come to an end. Deezer Free will no longer be available in your country as of 19/4/2022.

I have had Deezer for several years. I am unable to connect my Google Home to Deezer from Denmark. As thatcis possible with Spotify I am thinking of switching to Spotify. But before I would like to hear what Deezers plans are on this topic ? And why it is not possible by default?

I just got an email saying the price is increasing. Again!I don't like this. I know everything is getting more expensive, but inflation is already making things more expensive. So it is actually getting double as expensive, while wages stagnate.I'm thinking of swapping back to free, as music streaming is ballooning to become a bigger part of my yearly budget. 

My Deezer subscription was increased. Why please?