Answered

Subscription query South Africa

  • 30 March 2023
  • 1 reply
  • 18 views

Good day

 

I have an existing subscription via google app store.

 

Yet when I try to access Deezer it requires me to subscribe again.

 

Please advise how to access the subscription I already pay for.

 

Kind regards

Jackie

0******4

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Best answer by Yula 5 April 2023, 15:42

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Userlevel 7
Badge +10

Hello @Jackiezmm, please don’t share your personal information here as it is a public forum, 

I have hidden it for you on your post 😁

For issues with your subscription you need to contact our Costumer Care team directly here: 

https://support.deezer.com/hc/en-gb/requests/new