Prevent family members switching profiles

  • 10 January 2018
  • 28 replies

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28 replies

Userlevel 7
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Hi @Alberto K that is not possible, but you need to know the current password in order to change it and insert a new one. So you if you do not want this to happen make the login on the member's phone this way they will not know the current password and cannot change it.

We are aware of this issue and are working on a better implementation.
How avoid in a Family plan a new user switch to the principal account and change the password or add new accounts without permission from the principal ?????
Userlevel 3
@Zvf I don't think it's possible. Your subscription is one account and the profiles are part on the one account. Therefore each device will use the same login and password. There is no way to restrict switching profiles.